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First Tech Federal Credit Union

Engaged Employer

First Tech Federal Credit Union reviews

3.3

51% would recommend to a friend

(548 total reviews)
avatar

Shruti Miyashiro

74% approve of CEO

56% positive business outlook

First Tech Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Tech Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

548 reviews
2.0
Oct 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Branch employees are okay and manager is trying very hard to make it Tolerable.

Cons

Knew it was going to be bad with new CEO when one of the first company calls was him saying "if you don't like it, go find another job". The two retail upper mgmt levels have been known to come to a branch and in a coaching session actually yell at an employee-who then quit. Big surprise! Only care about sales figures and very rigid on errors so feel they are always going to be fired...at any time. Frontline pay is horrible. Loan approvals are nil-underwriting denies everything.

5.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

They value the members of the Credit Union and the employees. They seem to do a good job of soliciting and reacting to feedback from both employees and members alike. The financial benefits are great with discounts on loan products and a great incentive structure and 401k match.

Cons

Haven't run into any yet to be honest.

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First Tech Federal Credit Union Response
11y
Thank you for the input! We are working on the next iteration of our pulse survey to continue to engage and solicit feedback from our employees about their experience working at First Tech Federal Credit Union. Look for communications about this in the coming months!
3.0
Aug 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Most coworkers that have I've worked with were great! Bonus was decent too, if you worked hard for it.

Cons

FTFCU is turning into a bank, most upper management including CEO are all from banks. Sales,sales,sales mentality since all they'll hire now are applicants from other banks. Training is non existent, I'm glad I won't be there long enough to see how salesforce works out, since it probably will flop like other new systems before it. Don't talk down to reps not making their goals as fast as you want them to be. Treat people with respect especially since if it wasn't for us FTFCU would have already went down the tubes.

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First Tech Federal Credit Union Response
11y
Although I am disappointed that you were unhappy during your time at First Tech, I truly appreciate you providing this feedback. It helps us understand how our renewed focus on bringing the tools, resources and approaches to the table to help enrich our members may be being translating throughout the organization. By sharing your thoughts, we can learn and improve. I wish you the best in your future roles.
Viewing 526 - 528 of 548 Reviews

Glassdoor has 569 First Tech Federal Credit Union reviews submitted anonymously by First Tech Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if First Tech Federal Credit Union is right for you.