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      First Tech Federal Credit Union

      Engaged Employer

      First Tech Federal Credit Union reviews

      3.3

      51% would recommend to a friend

      (548 total reviews)
      avatar

      Shruti Miyashiro

      74% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.3

      Career opportunities

      3.2

      Compensation and benefits

      3.1

      Senior management

      First Tech Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Tech Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      548 reviews
      1.0
      Jun 14, 2018

      Managers are the worst.

      Fsr2
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great CEO, non profit. Members are easy going. Team is good

      Cons

      Terrible management. Nitpicking, and micromanaging. It is always do this or you will get a write up. If you have a family in the credit union then they discriminate. Those employees get a special treatment to help them meet their goals. They want to hear positive feedback for their policies. Goals are unrealistic. It is becoming like Wells Fargo or Bank of America- Managers pushing to meet goals. If they continue at this pace they will loose their employees. Customer service is expected but the Sales is the priority- it is all about sales and numbers. Getting a sick leave, doctors appointment, family care- forget it. Going to school is one of things they promote but the managers discourage it and threaten and are not flexible with your schedule. It is job or school. Cultural awareness is missing among the lower management. Training is one of the worst. It is said that during the employee feedback it is said to be anonymous but it is actually not and they who said what and then the employee gets into hot water. Management likes to divide and rule.

      avatar
      First Tech Federal Credit Union Response
      8y
      Thank you for sharing your thoughts. Although we’re glad to read the positives you listed of working a First Tech, such as our easygoing members, great team and awesome CEO, we’re saddened to hear about your experience with your leadership. As you know, every employee’s experience is different, and we strive to make your time with us a great one. We highly encourage you to reach out to Human Resources to discuss the issues you’re having so that they can help you resolve them and improve your experience.
      1.0
      Jun 20, 2019

      Avoid this company— awful culture.

      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Worst job I’ve ever had.

      Cons

      Poor work/life balance. Poor treatment of employees outside of headquarters (Seattle/Portland). No opportunity to grow. Overly aggressive sales-culture. Poor culture overall despite knowing what to tell new employees. Needlessly cruel coaching practices from senior leadership team. Unwilling to listen to employees. Constant turnover. Unwilling to promote from within. Was asked on numerous occasions to lie to direct reports about prospective career opportunities, was told to "dangle the carrot" and not allowed to make decisions for my branch. It's basically all of the worst things about working at a big bank (culture) with none of the benefits (compensation, career development). Under no circumstances should anyone apply for a position at this company.

      avatar
      First Tech Federal Credit Union Response
      6y
      We're sorry to hear about your time with us. As with all employees, we encourage you to own your experience. While with us, we would've hoped you connected with your manager, senior leader, Human Resources or a member of the Executive Team to find ways we could've improved your time with us. We'll pass along your comments to the appropriate teams.
      2.0
      Apr 16, 2019

      Gone too Corporate

      Mortgage loan closer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, easy finance systems to learn, good benefits, smooth process flow for mortgage department.

      Cons

      Lower pay. Good managers lack backbone to disagree with poor management to make a positive change. Credit Union environment was great until moving into new building. CU is going corporate & loosing that CU feel for employees. Micro management. Your individuality & ideas are not appreciated nor wanted.

      avatar
      First Tech Federal Credit Union Response
      7y
      We’re happy to see the pros you listed, but are sorry to hear about your experience with First Tech. Although you’re no longer with us, we encourage all employees to own their experience by reaching out to their leadership or Human resources to see how we can better your experience. We’ll pass along your comments to the appropriate teams.
      Viewing 13 - 15 of 548 Reviews
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      ReviewsFirst Tech Federal Credit Union reviews

      Glassdoor has 569 First Tech Federal Credit Union reviews submitted anonymously by First Tech Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if First Tech Federal Credit Union is right for you.