First Watch reviews

3.7

63% would recommend to a friend

(245 total reviews)
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Chris Tomasso

69% approve of CEO

61% positive business outlook

Reviews by job title

245 reviews

Reviews about "Culture"

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4.0
Aug 26, 2024

Working as a Server

Recommend
CEO approval
Business Outlook

Pros

Good encouragement from proper management to improve and become a leader. Need to work for it and maintain company values. When “you first” practiced then positive and driving

Cons

It’s a restaurant so ups and downs are natural slower some times of the year being an opener not the greatest as you might be the first cut depending on scheduling and who’s staffed. Full time serving reserved for “black aprons” basically lead servers that will always close. Works directly with upper management

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First Watch Response
1y
Thank you for taking the time to leave this feedback! Hearing how much you enjoyed the "You First" culture & had opportunities to grow as a server makes us smile. We appreciate you and your awesome review.
5.0
Aug 26, 2024

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture, pay, benefits, people

Cons

Not any that come to mind

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First Watch Response
1y
Thanks for your 5-Star review! Hearing how much you enjoyed the pay, family-oriented team, benefits and "You First" culture is a true testament of how much you enjoyed working at First Watch. We appreciate you and your awesome review!
3.0
Aug 26, 2024

Not what it was.

Recommend
CEO approval
Business Outlook

Pros

The hours are good. There is advancement opportunities whether a new hire or internally promoted. Great product used. Great operational systems in place for efficient operations. High cleaning standards. Regular communication with supervisors. Great communication from Admin down to operational levels.

Cons

Managerial Politics will have equal and possibly more weight in a conversation of promotion as the individual's qualifications, productivity, history, or experience with the company. They will will take advantage of the taboo of sharing salaries and underpay or cut back on raises for the reason listed above. The company used to have a "You First" mission statement that meant as managers we take care of our staff and put them first, just as our bosses do for us and so on. Leading to a culture of well taken care of customers and happy employees. Now the company is sliding down the slope into "dollar first."

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First Watch Response
1y
Thanks for taking the time to submit your review. While we love that you enjoy the opportunities for growth, operational systems, high cleaning standards, and great communication at all levels, we're saddened to learn about your experience as we strive to be “You First” in all that we do. We would love to hear more from you by calling our anonymous employee hotline at 844-484-8963. We appreciate you!
Viewing 46 - 48 of 245 Reviews

Glassdoor has 1,926 First Watch reviews submitted anonymously by First Watch employees. Read employee reviews and ratings on Glassdoor to decide if First Watch is right for you.