Is First Watch a good company to work for as a Server/Waitress?

Server/Waitress professionals working at First Watch have rated their employer with 4.0 out of 5 stars in 38 Glassdoor reviews. This is a higher than average score with the overall rating of First Watch employees being 3.7 out of 5 stars. Search open Server/Waitress Jobs at First Watch now and start preparing for your job interview by browsing frequently asked Server/Waitress interview questions at First Watch .

Does First Watch pay Server/Waitress employees well?

Server/Waitress professionals rate their compensation and benefits at First Watch with 3.3 out of 5 stars based on 38 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Server/Waitress salaries at First Watch.

What are the top reviewed jobs at First Watch?

Server (632) , Server/Waiter (294) , Operations Manager (124) , General Manager (70) , Line Cook (65) , Busser/Runner (46) , Server/Waitress (36) , Manager (34) , Director of Operations (30) , Dishwasher (27) , Cook (26) , Waitress (21) , Food Server (18) , Black Apron (16) , Busser (15)

What are the pros of working at First Watch according to real employee reviews?

"Money is Good and consistent." ((in 182 reviews)); "The pay is good and there's a program that pays for 20% of your college tuition." ((in 92 reviews)); "great food and people to work with were awesome" ((in 64 reviews)); "I loved my coworkers and the hours are great!" ((in 59 reviews)); "Great product and a culture I can be proud to represent." ((in 53 reviews))

What are the cons of working at First Watch according to real employee reviews?

"poor management and had managers try to make job difficult" ((in 141 reviews)); "Managers have a lot of responsibility and spend most of their time in the kitchen rather than being up front dealing with customers." ((in 74 reviews)); "long hours (serving shift is open to close because it is breakfast/lunch only)" ((in 40 reviews)); "Upper management is so completely out of touch it's almost as if they have never worked in a restaurant (spoiler: most of them haven't)" ((in 28 reviews)); "Lots of cliques and Favoritism." ((in 25 reviews))

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First Watch

First Watch Server/Waitress reviews

4.0

69% would recommend to a friend

(38 total reviews)

Chris Tomasso

73% approve of CEO

25% positive business outlook

Ratings by category

4.4

Work/Life balance

3.8

Diversity & inclusion

3.7

Senior management

3.5

Culture & values

3.5

Career opportunities

3.3

Compensation and benefits

Server/Waitress employees have rated First Watch with 4.0 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Server/Waitress professionals have a good working experience there. First Watch is rated in line with the average (within 1 standard deviation) by Server/Waitress professionals compared to other employers within the Restaurants & Food Service industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

3.0

Sep 24, 2024

First Watch Experience

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

Good hours, Convenient shifts, 7-3 usually

Cons

Staff were not treated well, not understanding when it came to time off

First Watch Response

Thank you for taking the time to share this feedback. Although we love that you appreciated working daytime only hours (NO NIGHTS EVER), we appreciate you sharing your negative experience with us about management. This will help us improve the experience of our employees by being able to be "You First" in all that we do.

5.0

Apr 5, 2024

Great management and team

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

Morning only Benefits half off food

Cons

Must work supplemental helping shifts

First Watch Response

Thank you for this fabulous review! It’s nice to hear how much you enjoy working at First Watch. We love that you loved the family atmosphere, great teamwork and the daytime only hours – yeah, we know waking up early can be tough, but when you love your job it’s worth it! Thanks again for sharing your review and never forget that we love YOU more than bacon!

1.0

Mar 12, 2024

Couldn’t be a worse place of work.

Server/waitress/bartender

Recommend

CEO approval

Business Outlook

Pros

You get paid, and you get to go home at some point

Cons

You’ll be bullied, harassed, surrounded by black market drugs, sexually inappropriate staff, illegal activities consistently going on, don’t care about days off or requests, seating charts are ALWAYS a literal fight, seniority is always a fight, the employees were sent home sobbing, an employees car was stolen on the job, watched an employee shoot up heroine before work, a cook pooped in the trash can. Also, they will keep employees working until 5-6pm when the restaurant is completely closed at 2:30pm and physically make them clock out to continue working for hours.

First Watch Response

We appreciate you taking the time to leave this feedback and are disappointed to hear about your experience. We pride ourselves on our “You First” culture and strive every day to show appreciation for our teams and listen to their concerns. We would love for you to tell us more about your experience by calling our anonymous employee hotline at 844-484-8963. We hope to hear from you soon!

Viewing 13 - 15 of 38 Reviews

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First Watch Experience

Great management and team

Couldn’t be a worse place of work.

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