First Watch reviews

3.7

63% would recommend to a friend

(245 total reviews)
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Chris Tomasso

69% approve of CEO

61% positive business outlook

Reviews by job title

245 reviews

Reviews about "Culture"

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1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

- Co workers -Day Shift -Competitive pay

Cons

- micromanaging - toxic work environment - no care for safety - no talking unless it’s about work - no breaks or smoke breaks - unrealistic expectations - customer first - servers put on a pedestal/ cooks treated poorly - no accountability for management - unprofessional management - invasive - poor communication by management - empty promises

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First Watch Response
11mo
Thank you for taking the time to share this review. We are happy to hear that you enjoyed the hours and your coworkers. We pride ourselves on our “You First” culture and are disappointed to hear your experience wasn’t a positive one. Every day we strive to show appreciation for our teams and listen to their concerns. Would you mind providing us with more information by calling our anonymous employee hotline at 844-484-8963?
5.0
Jul 22, 2025

Managment Training

Recommend
CEO approval
Business Outlook

Pros

Amazing feedback Clear communication Friendly Staff

Cons

Early Mornings but amazing motivated staff

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First Watch Response
12mo
This review really makes us smile! Hearing that you feel supported by great feedback, strong communication, and friendly staff is a true testament of how much you enjoyed working at First Watch. It sounds like you have a great culture in you restaurant with a motivated staff! We appreciate you and your awesome review!
1.0
Jul 13, 2025
Recommend
CEO approval
Business Outlook

Pros

No pros after working for this Dania pointe location and moving to NC brier creek location as a new server and new to the industry I realized the huge difference between good management and really bad management Dania pointe is managed by a few favorite servers managers treat servers with disrespect and the favorite servers do as they please the place should be shut down and rehire all new staffing there is a huge problem in this location I am working at NC visited many other locations and my current manager is fair and professional

Cons

Dania pointe needs to be investigated mistreating employees yelling and making them cry, favoritism is a huge thing here servers draw the floor plan they get away with everything and the new ones get bullied threaten and I do believe they get taken advantage of and overworked

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First Watch Response
1y
We really appreciate your feedback here. We are disappointed to hear that your experience with management wasn't a positive one. We work hard to be “You First” in all we do. We’d love for you to call our anonymous employee hotline at 844-484-8963 and share your story so we can better understand your concerns and properly address them. Thanks again for the feedback and we hope to hear from you soon.
Viewing 19 - 21 of 245 Reviews

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