Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 75 reviews)); "great people to work with and knowledgeable managers" ((in 41 reviews)); "Work Life Balance is great" ((in 22 reviews)); "+ great coworkers" ((in 21 reviews)); "Good work environment" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 33 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "Constant layoffs." ((in 11 reviews)); "Leadership and management are either vague or unheard of." ((in 11 reviews)); "No training, many open positions, fend for yourself." ((in 9 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (639 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

639 reviews

1.0

May 13, 2026

Good pay and benefits, but management is disorganized

Ccustomer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits, overtime opportunities.

Cons

Customers can be nasty, management is unorganized, required on call hours.

2.0

Sep 18, 2025

Downsizing every 18 - 24 months

Sr programmer analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits and decent pay

Cons

Little to no work life balance. I was a contractor there for more than 10 years and an employee for about 12. If you get on the wrong side of someone, you're gone...I was down sized December 2012 . I was released after my last project saved the company more that a million a year in tax burden...I don't know, I did good work but was disliked by my director...glad I'm gone.

3.0

Jun 10, 2025

Not A fit for me

Outage coordinator

Recommend

CEO approval

Business Outlook

Pros

CouldWork remotely as of now

Cons

Taking the remote work opportunity awag

Viewing 100 - 102 of 639 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good pay and benefits, but management is disorganized

Downsizing every 18 - 24 months

Not A fit for me

Top companies for "Compensation and Benefits" near you

Jobs at FirstEnergy