FirstKey Homes reviews

3.5

66% would recommend to a friend

(62 total reviews)
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Mark Smith

67% approve of CEO

63% positive business outlook

Reviews by job title

62 reviews

Reviews about "Management"

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1.0
Jan 4, 2019
Recommend
CEO approval
Business Outlook

Pros

None that I can think of...

Cons

There are a lot of consultants that work here- that immediately tells you that something is wrong. Also, there are a lot of people there with the title "Director of..." Why does everyone have to be a director but there seems to be no reference for vital information to solve problems? There is a lot of posting of jobs but no one is "a great candidate" internally....which is partially due to nepotism and control coming from management. They pick who they want. There is also a lot of micromanaging in the Accounting department. There are a few managers in the Accounting department that even have degrees but seem to always get promotions and review staff's work. The Accounting department also has a lot of broken processes such as rent being deposited into wrong accounts and mapping errors that seems to never fade away. Working in this department adds no prestige to your skillset as all you do are bank recons throughout the month. Finally, don't ever try to reason with HR concerning your issues that you have. It will result in you loosing your job.....trust me as I know!!!

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FirstKey Homes Response
7y
Hello!%0A%0AThank%20you%20for%20taking%20the%20time%20to%20write%20your%20comments.%20%0A%0AI%20am%20sorry%20to%20see%20that%20things%20were%20not%20ideal%20for%20you%20during%20your%20time%20with%20FirstKey%20Homes.%20We%20have%20had%20a%20lot%20of%20success%20over%20the%20last%2018%20months%20and%20that%20is%20due%20to%20our%20team%20members%2C%20new%20leadership%2C%20new%20ideas%20and%20enhanced%20processes.%20%20All%20work%20together%20for%20the%20end%20result%20of%20creating%20something%20special.%20%0A%0AWe%20aim%20to%20have%20happy%20team%20members%20in%20every%20position%20we%20have%20and%20I%20am%20sorry%20to%20see%20that%20you%20were%20not%20happy.%20I%20do%20wish%20you%20the%20best%20of%20luck%20in%20your%20future.%0A%0AThanks%2C%0ASparkle
5.0
Nov 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Supervisors answers their phone to help no matter what time of day

Cons

Communication - Not Knowing if You Need to be doing something better

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FirstKey Homes Response
7y
Hi! Thank you so much for the great review of FirstKey Homes and we appreciate the feedback on communication as well. It is something that we work on to get better with every day as we do understand how important it is. Thank you for everything you do to help us get better! Scott
3.0
Oct 19, 2018

Good Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Food/ snacks/ off site team building events

Cons

Lack of interest by managers to offer, f flexible work schedule, via work from home/remote

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FirstKey Homes Response
7y
Hello! Thank you for taking the time you write your review. We appreciate your point of view and I am sorry to see the lack of enthusiasm for the current managers in position. I assure you, we hire the best candidates for the positions they hold in order to present FirstKey Homes in the best way possible as well as help us grow into the vision we see for our future. We are happy they are here to build FirstKey Homes as much as we are happy you are here. Together we will make FirstKey Homes great! Thank you for all that you do here. Scott
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