Is FirstLight Home Care a good company to work for?

FirstLight Home Care has an overall rating of 3.7 out of 5, based on over 440 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 66% of employees would recommend working at FirstLight Home Care to a friend and 57% have a positive outlook for the business. The best reviews about FirstLight Home Care have been left by employees working as In Home Caregiver , Certified Nursing Assistant CNA and Home Health Aide .

Does FirstLight Home Care pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstLight Home Care employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at FirstLight Home Care. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at FirstLight Home Care?

66% of FirstLight Home Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstLight Home Care 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstLight Home Care?

In Home Caregiver (36) , Home Health Aide (24) , Certified Nursing Assistant CNA (19) , Home Health Caregiver (14) , CNA (13) , Caregiver, CNA (13) , Care Coordinator (9) , Caregiver/Companion (6) , Client Care Coordinator (5) , Patient Care Assistant (PCA) (5) , Scheduling Coordinator (5) , Administrator (4) , Franchise Owner (4) , Hha/Caregiver (4) , Office Manager (4)

What are the pros of working at FirstLight Home Care according to real employee reviews?

"flexible scheduling and rewarding one" ((in 19 reviews)); "Good people to work for." ((in 18 reviews)); "Great staff and very flexible" ((in 16 reviews)); "Flexible hours and always have work." ((in 16 reviews)); "Management is great and professional.’" ((in 13 reviews))

What are the cons of working at FirstLight Home Care according to real employee reviews?

"The pay is low and can get overloaded with hours" ((in 30 reviews)); "No benefits and they want you to take the clients paperwork to them while you are off the clock without pay." ((in 10 reviews)); "3. Poor communication" ((in 6 reviews)); "no health insurance no dental insurance and no vision insurance and no health savings account either." ((in 5 reviews)); "Low pay rate and unorganized." ((in 4 reviews))

What are the top reviewed FirstLight Home Care locations?

Clearwater , Cincinnati , Oviedo , Denver , Orlando , Grayson , Charlotte , Petal , Colorado Springs , Southbury , Fort Myers , Columbia , Murrells Inlet , Lakewood , Grand Junction , Dothan , Warrenton , Brookfield , Grand Rapids , Omaha , Akron , Chardon , Tampa , Charleston , Mount Pleasant , Atlanta , North Brunswick , Huntsville , Mount Kisco , Asheville

FirstLight Home Care reviews

3.7

66% would recommend to a friend

(427 total reviews)

Glee McAnanly

67% approve of CEO

57% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Senior management

3.6

Work/Life balance

3.5

Career opportunities

3.1

Compensation and benefits

FirstLight Home Care has an employee rating of 3.7 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstLight Home Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

2.0

Oct 7, 2019

could use to changes

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

I get some weekends off.

Cons

I have had to wok 24 hours without sleep. and I don't get overtime for it. the pay for on call isn't very fair for the work I have to do compared to caregiver on call pay. I get 5 days of unpaid days off they do not let me use. They will use my PTO time and put me in the negatives. weekends I clock out for lunch but still have to take calls and not get paid for it. not much room for growing

FirstLight Home Care Response

6y

Thank you for taking the time to leave your feedback. We have a very strong focus on Our Culture of Care and sincerely apologize that you have had an experience that does not uphold the values that we have embedded within our Culture of Care. It is important for us to hear this feedback so we can learn how to improve on our employee experience. If you would like to talk further about your experience, please reach out to us at hr@firstlighthomecare.com.

1.0

Sep 1, 2018

Unethical Senior Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great industry segment. Most of staff is hard working and has good intentions.

Cons

Manipulative, lying senior management and leadership. Negative culture brewing. Unhappy franchisees.

FirstLight Home Care Response

7y

Thank you for your comments about our hard-working staff. I am grateful every day for each and every one of our support team, as well as our franchise owners and their teams who are committed to helping us live our mission, with care, respect, truth and integrity. I want to thank you for taking the time to give us your feedback. I am disappointed to hear that your experience at FirstLight did not match our intention of providing a Franchise environment that speaks to our relentless commitment to our Culture of Care. I have worked very hard to build a special company focused on honesty and integrity, one that emphasizes care and respect toward employees and each other. I believe we have built a positive culture where everyone is valued and hard work is appreciated, and I am sorry that is not how you feel. I would like to take your feedback and address the ways we may have missed delivering a great experience for you. If you would like to share more, please contact me by emailing jbevis@firstlighthomecare.com so that we can set up a time to talk. Thanks again for the feedback as it helps make FirstLight an even better place. Jeff Bevis CEO and Co-Founder

5.0

Feb 13, 2017

Great company to work for!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company really cares about their clients and their staff.

Cons

no health insurance for employees

FirstLight Home Care Response

9y

Thank you for taking time out of your day to post a review! Our employees are an integral part of what makes FirstLight a great place to work. It's good to hear that FirstLight truly cares about their clients and staff. Your feedback will be so helpful for other potential employees who may be thinking about applying to work for us at the Pinellas County/Clearwater, Florida location, or at other FirstLight franchises. Thank you for what you do every day for FirstLight and our clients!

Viewing 13 - 15 of 427 Reviews

Jobs at FirstLight Home Care

Companion Care Assistant

Caregiver Flexible Paid Training and Growth Opportunity