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FirstLight Home Care

Engaged Employer

FirstLight Home Care reviews

3.7

66% would recommend to a friend

(427 total reviews)
avatar

Glee McAnanly

67% approve of CEO

57% positive business outlook

FirstLight Home Care has an employee rating of 3.7 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstLight Home Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

427 reviews
5.0
Jun 18, 2015

Respect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open lines of communication, fast response to questions or concerns. Filled my 40 hrs almost every week, worked within my available hours. Free online training classes. Family owned, family focused.

Cons

Irregular schedules from week to week. "Regular" clients could be reassigned for weeks or months, no explanation. Very heavy lifting.

3.0
Nov 16, 2020

It's OK

Recommend
CEO approval
Business Outlook

Pros

Good management and incentives to earn more money

Cons

Unsteady schedule and hours making it hard to have a work life balance

avatar
FirstLight Home Care Response
5y
Thank you for providing your feedback. I am happy to hear that you have been working with good management and were able to receive incentives. We strive everyday to provide the caregivers with schedules that meet their needs and unfortunately in Home Care clients needs are ever changing. We would love to hear more about how we could provide better work life balance for our caregivers because caregivers are at the core of Our Culture of Care. If you would like to provide further suggestions, please email us at hrsupport@firstlighthomecare.com. Thank you for all your years of service.
1.0
Dec 2, 2019

Disappointing.

Recommend
CEO approval
Business Outlook

Pros

Some of the caregivers are reliable.

Cons

Inconsistent in professionalism. Owner has a temper and will not take responsibility for his or business's shortcomings.

avatar
FirstLight Home Care Response
6y
Thank you so much for providing your feedback. We have a strong focus on Our Culture of Care and are sorry to hear that we did not meet all of your needs while you were employed with us. We are continuously looking for ways to improve our office cultures as we strive to create work environments that one would deem positive and in which employees feel empowered to succeed. We will take all of your feedback into consideration as ways to improve and move the needle on this change. We genuinely appreciate your honest feedback and find it to be of great value- without it we would not know what areas to improve upon.
Viewing 10 - 12 of 427 Reviews

Glassdoor has 440 FirstLight Home Care reviews submitted anonymously by FirstLight Home Care employees. Read employee reviews and ratings on Glassdoor to decide if FirstLight Home Care is right for you.