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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

74% would recommend to a friend

(446 total reviews)
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David Diestel

87% approve of CEO

74% positive business outlook

Reviews by job title

446 reviews

Reviews about "Compensation"

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2.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice office, all digital work environment, work from home Fridays.

Cons

-Nepotism hires, hiring managers hiring unqualified friends. -Instances of HR speaking down to lower level employees. -Dismissive upper management. -Incompetent financial and accounting department, little to no financial back office assistance to property managers - BE ADVISED: accounting and financial department are data entry employees and are incapable of doing any work that requires thinking. You will be required to perform ALL financial, accounting, auditing, budgeting work, etc. and you will not be able to speak with anyone in the financial office, per their policy. -Do not expect to receive expected back office support to be a successful property manager with this company. -No assistants to property managers -Constant policy changes to benefit upper management while placing the burden on employees and property managers, while they call it "evolving". -Prejudice upper management and hiring team. -If you are applying for their CSS/RSS job roles, you will be required to close out 6-10 tickets per hour, otherwise you will be written up with performance issues. -This is one of those companies that like to use the "one team" motto to make it feel like a "family".

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FirstService Residential Response
1y
Thank you so much for taking the time to complete a review. We will pass on your feedback to relevant teams, as we're constantly evaluating our efforts and programs here at FirstService Residential. We appreciate your honesty and hope to continue to improve! - Emily, Global Director, Talent Acquisition
3.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked with a great local team

Cons

A lot of responsibility, time, effort and not enough compensation.

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FirstService Residential Response
1y
Thank you for taking the time to share your feedback about your experience at FirstService Residential. We strive to provide a positive and diverse workplace culture and take your input seriously. We pride ourselves on the positive feedback we have received from our employees regarding the culture here. As we are always looking to learn and grow, please don’t hesitate to reach out with specific information or suggestions on how we could improve for the future. Wishing you the best of luck in your next step. - Kaitlin Buccheri, Communications and Engagement Manager
5.0
Feb 26, 2025
Recommend
CEO approval
Business Outlook

Pros

room for growth, compensation is good, flexability with position transfers

Cons

workload is heavier than most companies

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FirstService Residential Response
1y
Thank you for taking a few minutes to share your positive experience whole working with us! We understand that workload is an area to focus on as we're always looking for the right balance of providing that exceptional white-glove service to our clients but also that unparalleled support and work/life balance for our associates. Thank you for this feedback. - Kaitlin Buccheri, Communications and Engagement Manager
Viewing 37 - 39 of 446 Reviews

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