Is FirstService Residential a good company to work for?

FirstService Residential has an overall rating of 3.8 out of 5, based on over 2,433 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 75% of employees would recommend working at FirstService Residential to a friend and 74% have a positive outlook for the business. The best reviews about FirstService Residential have been left by employees working as Licensed Community Association Manager (LCAM) , General Manager and Assistant General Manager .

Does FirstService Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstService Residential employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at FirstService Residential. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at FirstService Residential?

75% of FirstService Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstService Residential 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (121) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (33) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (22) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Good benefits and perks for meeting performance goals" ((in 127 reviews)); "Working alongside so many great people and building relationships through work and other company activities makes the environment so enjoyable." ((in 103 reviews)); "Work/life balance is good but the people are the BEST!" ((in 50 reviews)); "Great coworkers to work with" ((in 38 reviews)); "Great company culture and core values" ((in 35 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 127 reviews)); "Management is bad but can improve" ((in 100 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 56 reviews)); "No training and help from previous employees." ((in 44 reviews)); "Salary is low for the average" ((in 42 reviews))

What are employees saying about FirstService Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstService Residential layoffs and their outlook for job security at FirstService Residential in 2026.

What are the top reviewed FirstService Residential locations?

New York , Miami , Irvine , Dallas , Las Vegas , Hollywood , Atlanta , Houston , Chicago , Fort Lauderdale , Minneapolis , Dania Beach , San Francisco , Bloomington , Austin , Fairfax , Kansas City , Boca Raton , San Diego , Orlando , Eatontown , Charlotte , Philadelphia , Miami Beach , Scottsdale , Los Angeles , Tampa , Jacksonville , Plantation , Jersey City

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,365 total reviews)

David Diestel

87% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,365 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews

5.0

Jul 23, 2024

Second Time Working for FirstService Residential!

Senior community association manager

Recommend

CEO approval

Business Outlook

Pros

Professional, recognized company. Employees are respected. Great Benefits Nice communities to manage. Fun Working Environment Continuing Education is offered and supported.

Cons

Compared to other association management companies that don't measure up.

FirstService Residential Response

1y

Thank you for your kind comments about our team. Your recommendation means so much to us and we’re so happy to have demonstrated our culture of collaboration and support during your time with us and are thrilled that you decided to come back to FirstService! - Emily, National Director of Talent Acquisition

5.0

Jul 23, 2024

Feeling grateful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The incredible people I get to work with not only within my own team but across departments you just don't get everywhere. The ability to speak up! The fact that leadership actually takes the time to listen and is invested in your own career growth.

Cons

Not one thing I can think of. I am a huge believer in taking accountability and owning things. You are in control of yourself, no one else. Sure, ALL jobs have their good days and bad days - that's life, but to work in an atmosphere that is inclusive, mindful and working with people that also work towards holding themselves accountable every day, is priceless.

FirstService Residential Response

1y

It is gratifying to hear about positive experiences from our associates! We truly appreciate the time you took to give us this feedback and value you as a member of our team. Our values are the foundation that guides us, and we will strive for you to continue to experience these throughout your employment. All the Best! - Emily, National Director of Talent Acquisition

5.0

Jul 23, 2024

Culture - The Reason I Came Back

General manager

Recommend

CEO approval

Business Outlook

Pros

Culture, Teamwork, Training, Support, Positive Attitudes, Forward Thinking, People First, Do the Right Thing - If you identify with these values then this is where you need to be. I came back to FirstService because the competition promised the world, but they could not deliver on a single value.

Cons

I can't think of any.

FirstService Residential Response

1y

We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Emily, National Director of Talent Acquisition

Viewing 406 - 408 of 2,365 Reviews

Jobs at FirstService Residential

Front Desk ( Part Time )

Front Desk ( Part Time )

Front Desk ( Full Time )

Front Desk ( Part Time )

Front Desk ( Part Time )