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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      75% would recommend to a friend

      (2,359 total reviews)
      avatar

      David Diestel

      86% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      2K reviews
      1.0
      May 3, 2024

      I just looked at my wrist I've got time today

      Portfolio manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working on the Maryland side

      Cons

      Working with their Fairfax team. Upper Management can't even keep their own head on straight. This company stole overtime charges from me. Instead of getting support from upper Management, they're slowing you down because you constantly have to loop them in and catch them up. They're stretched so thin and they hate their lives as a result so they act like punks to the people who work their tails off for them. This creates a vicious cycle of people leaving the company, middle management acting like they weren't the problem, and them spending a couple of months blaming the person who left rather than looking in the mirror. Rinse and repeat. Benefits are garbage too, only better than one company in our industry.

      avatar
      FirstService Residential Response
      2y
      Thank you for your feedback. We are very disheartened to learn this information and we will be sure to escalate your feedback and insight to the Human Resources team and regional leadership team. All the best, - Kaitlin Buccheri, Communications and Engagement Manager
      1.0
      Mar 15, 2024

      Smoke and Mirros

      Cam
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only "pro" is that they are a large company and keep acquiring other PM companies so there is limited competition in larger markets.

      Cons

      This company is all over social media and attends industry functions marketing itself as having a great culture and full of resources. They put the cult in culture. You could be a poor performer but if you are a cheerleader for the company, you will be protected. The initial training/onboarding is limited to learning about how to sell their ancillary services. Any training for your actual job is via taking online courses through their "university" or on-the-job. My supervisor had to create their own resources. There is no support from leadership despite what they say. Leadership will lie to you and don't like to respond in writing.

      avatar
      FirstService Residential Response
      2y
      Thank you for taking the time to share your feedback. As we grow and evolve, we are constantly looking for new ways to enhance collaboration while maintaining speed. We will review your comments with the appropriate team members internally, as continuous improvement is important to us. - Emily, National Director of Talent Acquisition
      2.0
      Nov 25, 2022

      Eh

      Ar coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      -easy work -good office location

      Cons

      -didnt learn a thing -low pay -bad management

      Viewing 79 - 81 of 2,359 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,427 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.