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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,359 total reviews)
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David Diestel

86% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
5.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong Core Values The company genuinely lives by its values—like Do What’s Right and Be Genuinely Helpful. These guide everyday decisions and interactions, creating a culture of integrity and service. Supportive Team Environment Colleagues are collaborative and respectful. There’s a real sense of camaraderie, and people are willing to help each other succeed. Leadership That Listens Managers are approachable and open to feedback. You’re encouraged to share ideas and take initiative, which makes you feel valued. Opportunities for Growth Whether you're looking to move up or expand your skill set, there are clear paths for development. Training and mentorship are available, and good work is recognized. Community Impact The work directly affects the quality of life in residential communities. If you care about making a difference, this role offers meaningful opportunities to do so. Stability and Reputation As a large and well-established company, FirstService Residential offers job security and a solid reputation in the industry. Employee Referrals Are Valued The company actively encourages referrals and appreciates when employees bring in great talent—showing they trust and value your judgment.

Cons

Fast-Paced Environment - Not for Everyone The workload can be heavy, especially during peak seasons or when managing multiple communities. It requires strong time management and resilience.

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FirstService Residential Response
9mo
Thank you so much for taking time to leave us a review! We are happy to hear that you are enjoying your time with us and hope your expierence here continues to be amazing! - Emily, Global Director of Talent Acquisition
3.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Monthly Work is fairly easy

Cons

Management get promoted constantly, new hires get paid more than current employees. No one ever received highest performance rating in order to get higher bonus

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FirstService Residential Response
9mo
Thank you for taking time to leave a review. We appreciate your honest feedback and will be sure to share this with local leadership. If there is anything else specifically you would like to note, we would recommend reaching out to your manager directly. Thank you! - Emily, Global Director of Talent Acquisition
4.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

There are more benefits and opportunity compared to other property management companies

Cons

Working with HOA Board members

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FirstService Residential Response
10mo
Thank you for taking the time to write a review. We love seeing that you agree we're the best of the best in our industry. We welcome any and all recommendations on ways that you've had successful interactions with our clients as we know there are so many talented associates who have been able to develop outstanding relationships that help the more challenging times go more smoothly. - Kait Buccheri, Communications and Engagement Manager
Viewing 133 - 135 of 2,359 Reviews

Glassdoor has 2,427 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.