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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      75% would recommend to a friend

      (2,365 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Dec 22, 2021

      Terrible Morale

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is reasonable benefits vacation sick days

      Cons

      Continual turn over in employees Terrible morale Favoritism number one concern is google ratings: spur managers through contests to call and ask suppliers for ratings, and employees to do positive reviews to raise their terrible rating It all about numbers with this company and that includes employees

      avatar
      FirstService Residential Response
      4y
      Hello, I am sorry to read your review, and hear that you didn't enjoy your experience in the team here. I completely agree that people are at the heart of our company, and we are always working to grow and develop team members, and maintain an environment where people are valued, supported and respected. This will always be our top focus. It sounds like that didn't land for you, and I appreciate the feedback for us to learn from.
      3.0
      Dec 20, 2021

      Good starter

      Accounts payable
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to learn a lot in short period of time.

      Cons

      - long hours - little pay

      avatar
      FirstService Residential Response
      4y
      Thanks for sharing your experience here. We are committed to offering a robust onboarding experience with ongoing training, to help team members feel supported and developed. The feedback about hours and pay is noted, and we'll be sharing that with Management here. All the best in your future endeavors.
      1.0
      Aug 31, 2018

      Not the best choice of strata property management company to work for (Be ready to be disappointed!)

      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      You belong to the residential community with the residents(owners/tenants) if you take the initiative to be part of the family!

      Cons

      No control over apparent change of strata property management company, decided by the strata council, employee will be replaced even if you are not the definite source to be blamed at. Rapid, aggressive expansion of management of strata building portfolios which leads to lack of resource for front-line employees career development/movement.

      Viewing 1999 - 2001 of 2,365 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.