FirstService Residential reviews

Insufficient level of pay in comparison with the amount of work expected, clients (namely homeowners) can be overly demanding and downright rude, lack of understanding from anyone other than a property manager for the volume of work necessary to meet client expectations.

I have been working for FSR for several months now. In my experience, the company takes advantage of immigrant workers and pressures them to do tasks outside the scope of their job descriptions. Many immigrants feel they have no choice but to comply because they want to remain in the country. The company does not provide RRSPs, dental care, vision care, prescription coverage, or fuel reimbursement or better pay. Even the pay is below the standards. I was also pressured to get a car for work purposes (travel for company work from one location to another during office hours), and I ended up having to purchase one at my own expense, in addition to other costs. My contract didnt state i needed to get a car. Some of us genuinely feel aligned to work but it is sometimes few people in the management which ruin the corporation and culture. Moreover, there is a pay disparity. A colleague I am in touch with within the company, who is handling 50 units and has the same level of experience as I do, is being paid more than I am and is not required to have a car. I am handling more units getting paid less and having a car for the company work. why? If these things had been clarified in advance, I would not have joined and would have accepted another offer I had from a different company. I was not able to do that later. You have no idea what is happening inside the company. To be very specific, people such as Property Managers, HRs and higher-ups (god knows who else) are receiving benefits like fuel reimbursement, RRSPs, dental, vision, etc. It’s one company, but there are different policies for employees. How is that justified? You don’t feel entitled when everyone in the company is treated the same. The thought of not getting anything stems when you ask people around and see how are contracts different.