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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      75% would recommend to a friend

      (2,365 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      2K reviews
      1.0
      May 14, 2025

      Not a great experience

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only positive was free food every now and then.

      Cons

      Micromanaging for position that was pretty basic. Felt there was favouritism within the team.

      avatar
      FirstService Residential Response
      1y
      We hope that every associate has a positive experience with FirstService Residential but realize that there are circumstances where this may not happen. We apologize that your experience didn’t reflect the positive culture of inclusion to which we strive. Thank you for your feedback, as the only way we can improve is to hear honest comments from our associates. All the best. - Kaitlin Buccheri , Communications and Engagement Manager
      1.0
      Feb 26, 2025

      Bad management

      Property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked there to gain work experience

      Cons

      Bad management and horrible HR department

      avatar
      FirstService Residential Response
      1y
      We hope that every associate has a positive experience with FirstService Residential but realize that there are circumstances where this may not happen. We apologize that your experience didn’t reflect the positive culture of family to which we strive. Thank you for your feedback, as the only way we can improve is to hear honest comments from our associates. All the best. - Kaitlin Buccheri, Communications and Engagement Manager
      1.0
      Jan 28, 2025

      Worst Company Ever!!

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't think of any

      Cons

      1) Overworked 2) Cannot take holiday time 3) Low pay for the amount of work 4) No onboarding. Just "figure -it-out-on-your-own -time-mentality" 5) Did I mention overworked? 6) No one knows who does what. The positions at head office change weekly it seems. 7) They overwork their accounting team to the point they can barely see straight. As a result, there are a lot of mistakes. Accounting works 7 days a week to keep up. It's inhumane. 8) The CEO is a smug POS constantly acting like it is a privilege to work there. Yeah, no Dude. It's not.

      avatar
      FirstService Residential Response
      1y
      Thank you for taking time to leave us a review. We are sad to hear that your experience with us was less than positive. We will be sure to pass your feedback on as we are focused on continued improvement! Take care. - Emily, Global Director of Talent Acquisition
      Viewing 2023 - 2025 of 2,365 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.