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Firstsource Solutions

Engaged Employer

Firstsource Solutions Director reviews

4.4

87% would recommend to a friend

(12 total reviews)
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Ritesh Idnani

93% approve of CEO

62% positive business outlook

Reviews by job title

12 reviews
5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I've been with Firstsource for almost two months now, and my experience has been very positive. What impressed me the most is the people-first culture. Everyone has been welcoming, approachable, and willing to help, which made settling into a new role much easier. The work environment is collaborative, and there is a strong sense of teamwork across functions. Leaders are accessible and open to feedback, and employees are encouraged to take ownership and contribute ideas. The work can be demanding at times, especially when supporting client requirements and deadlines, but I haven't experienced unnecessary pressure. Expectations are clear, and there is good support from managers and colleagues whenever needed. Overall, it's a professional yet friendly workplace where people are valued, learning is encouraged, and hard work is recognized.

Cons

None that I have experienced so far.

5.0
Feb 19, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Strong company culture Opportunity for growth Work life balance Innovative leadership Diversity and Inclusion Recognition and engagement Learning opportunity

Cons

Nothing critical as of now

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Firstsource Solutions Response
1y
Thank you for your fantastic feedback! We're thrilled to hear that you appreciate our strong company culture, growth opportunities, work-life balance, and commitment to innovation, diversity, and employee engagement. It’s great to know that you don’t see any critical cons, and we truly appreciate your encouragement for management to continue the positive trend.
4.0
Nov 15, 2024

Engaging and Challenging

Recommend
CEO approval
Business Outlook

Pros

Flexible, work was fun and challenging, benefits were decent

Cons

Culture could be a struggle as there was the previous crews and then new employees consistently needing to mix to create the needed atmosphere.

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Firstsource Solutions Response
1y
Thank you for taking the time to leave your valuable feedback. We are happy to hear about your time as a Firstsourcer and that you enjoyed so many aspects of your role. We aim to cultivate a workplace that promotes work life balance, engaging work, and an atmosphere where all employees feel valued and supported. We understand the challenges that can come with integrating new employees into a well-established team culture. We appreciate all of our amazing Firstsourcers who help foster a collaborative environment where newcomers feel welcome and strong connections can be made within teams. Thank you again for your review. We wish you the best of luck in your future endeavors!
Viewing 1 - 3 of 12 Reviews

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