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Firstsource Solutions

Engaged Employer

Firstsource Solutions Director reviews

4.4

87% would recommend to a friend

(12 total reviews)
avatar

Ritesh Idnani

93% approve of CEO

62% positive business outlook

Reviews by job title

12 reviews
2.0
Aug 9, 2024

Culture

Recommend
CEO approval
Business Outlook

Pros

Defined values of the company are strong

Cons

The values are not followed enough. Lack of employee connect.

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. It’s great to hear that you believe the defined values of your company are strong! A solid set of values can provide a strong foundation for the organization, guiding decision-making and shaping the company culture. We conducted workshops to reinforce our core values and demonstrate how they can be integrated into daily work practices. These sessions aim to educate employees about the significance of our values and encourage them to embody these principles in their interactions. We initiated regular team-building activities and open forums where employees can share their thoughts and experiences. These gatherings are designed to enhance collaboration, build relationships, and create a sense of community within the workplace. We also implemented feedback mechanisms, such as pulse surveys, to gauge employee sentiment and ensure that their voices are heard.
4.0
Aug 2, 2024

great company

Recommend
CEO approval
Business Outlook

Pros

Great company to work with. Company is growing. People are good.

Cons

I would not like to think of any.

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Firstsource Solutions Response
1y
Thank you for your positive feedback! We’re thrilled to hear that you consider us a great company to work with and that you see our growth and the positive qualities of our people. We are proud of the progress we’ve made and the supportive environment we strive to maintain.
1.0
Jun 28, 2024

Liars, cheats, zero integrity

Recommend
CEO approval
Business Outlook

Pros

Not one single thing. Horrible place to work

Cons

Lied to people about contracts being temp and laid them off after a few months. Zero work life balance. Very toxic nasty culture.

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We are committed to providing clear and honest information about employment contracts to avoid any confusion or misunderstandings. Conducting regular assessments of workplace culture to identify and address toxic behaviours and promote a healthier, more inclusive environment. Creating more robust channels for employees to provide feedback and report concerns confidentially. We use this feedback to make necessary changes and improvements. Upholding integrity in all our practices. This includes ensuring that all communications with employees are honest and transparent, and that we adhere to our values in every aspect of our operations.
Viewing 4 - 6 of 12 Reviews

Glassdoor has 4,377 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.