Pros
Met a few nice people
Cons
I almost walked out on my first day and I wish I did. This job has gave me an acute form of PTSD and caused me to need therapy again. In the space of 6 months I was constantly screamed at by customers, the people who work there are cliquey and have body shamed other colleagues and I know have made transphobic comments when I wasn't there, Managers are all lazy and will just micromanage literally everything you do, I genuinly have no clue what they do all day but then they have the audacity to complain about stress and take 10 smoke breaks a day after youve just been screamed at and trauma dumped on by customers. Someone working there with a long term disability got fired for too many sickdays which goes completely against the Equality Act 2010. No career progression at all. Minimum wage for all of the stuff you have to put up with plus no sick day pay and borderline impossible to get holidays. Got threatened with a HR meeting for not allowing a customer to talk down to me and be rude the entire call, management twisted it into me being confrontational and rude to them when I wasn't. Constant staff turnover yet somehow always understaffed. Would not wish this job on my worst enemy and I do not say that lightly. Best decision I ever made was leaving
