Is Fiserv a good company to work for as a Client Service Analyst II?

Client Service Analyst II professionals working at Fiserv have rated their employer with 3.1 out of 5 stars in 235 Glassdoor reviews. This is a higher than average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Service Analyst II Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Service Analyst II interview questions at Fiserv .

Does Fiserv pay Client Service Analyst II employees well?

Client Service Analyst II professionals rate their compensation and benefits at Fiserv with 3.2 out of 5 stars based on 235 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Service Analyst II salaries at Fiserv.

How happy are Client Service Analyst II professionals working at Fiserv?

40% of Client Service Analyst II employees at Fiserv would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Client Service Analyst II professionals have also rated Fiserv with a 2.6 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.9 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Fiserv?

Software Engineer (300) , Senior Software Engineer (255) , Project Manager (241) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (99) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 860 reviews)); "For the most part the people that you work with and for are really great people." ((in 557 reviews)); "benefits are good but medical is a bit expensive" ((in 507 reviews)); "Good pay They are very flexible and will work with you" ((in 370 reviews)); "work and culture is good" ((in 309 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 604 reviews)); "Bad managers at the time when I left the organization" ((in 246 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 236 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 230 reviews)); "Blames managers for poor upper management" ((in 166 reviews))

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Fiserv

Fiserv Client Service Analyst II reviews

3.1

40% would recommend to a friend

(235 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

35% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

2.9

Culture & values

2.9

Career opportunities

2.8

Senior management

2.6

Work/Life balance

Client Service Analyst II employees have rated Fiserv with 3.1 out of 5 stars, based on 235 company reviews on Glassdoor. This indicates that most Client Service Analyst II professionals have a good working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Service Analyst II professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

235 reviews

1.0

Jul 24, 2014

One Of Worst places I have worked, voted top 9 worst places to work in 2013, most hated CEO 2014, think twice before co

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The cafeteria, people work with, mainly because in same boat as me

Cons

The benefits are terrible, insurance is costly, Vacation, Sick Days, Holidays are all lumped in to one pool, I work at the Norcross location and the employee view here is a SWEAT SHOP environment horrible the products fail on a daily basis , unhappy customers

3.0

Feb 2, 2014

Could be better, could be worse

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great employees with years of knowledge. Vacation package is decent. The company does promote a healthy balance between work and personal life.

Cons

Insurance options for a fortune 500 company is less than desirable. 401K match has not occurred in years. Processes constantly changing which have little to no value. Executive Leadership is out of touch with day to day operations and therefore do not see when mandated processes do not work.

1.0

Dec 1, 2013

a bunch of bullies

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great associates that are worked to death

Cons

Good ole boys club - some employees are allowed to come & go as pleased - if you're part of the boys club. Others are called on the carpet for small infractions

Viewing 226 - 228 of 235 Reviews

Jobs at Fiserv

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Client Program Manager

Omaha, NE

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Fiserv

Fiserv Client Service Analyst II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

One Of Worst places I have worked, voted top 9 worst places to work in 2013, most hated CEO 2014, think twice before co

Could be better, could be worse

a bunch of bullies

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Fiserv reviews FAQs

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