Fiserv Client Service Analyst reviews

2.9

93% would recommend to a friend

(30 total reviews)
avatar

Takis Georgakopoulos

Not enough data to show CEO approval

99% positive business outlook

Client Service Analyst employees have rated Fiserv with 2.9 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Client Service Analyst professionals have an average working experience there. Fiserv is rated 21% below average by Client Service Analyst professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

30 reviews
1.0
Jan 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Not much 1) Bravo awards (cash awards) 2) Stock 3) Pick up or drop facility (any one) depending on your shift timings

Cons

Before I proceed, let me tell you that this is an honest and unpaid review who was fired from the company without any notification inspite of performing well and following all the rules and regulations. I am writing this review not only because of this reason since a company cannot be judged because of a single factor however there were multiple factors to prove this company is worst of all. 1) Hire and fire policy (No job security) - They will fire you anytime without any justification and notification. 2) No proper work allocation - 50% of the people are under utilised while 50% are over utilised. Those who are under utilized crave for more work but are not given any and are fired. Those who are over utilised gets frustrated and have to do same repetitive tasks everyday. I have seen people crying and blaming for why did they join this company. Lot of people fall ill because of over pressure. Their health deteriorate. I myself suffered from anxiety. There's huge negativity around. 3) Politics - Bad people. Literally bad. They won't support you but tell negative things behind your back. They will reach any limit to get you down if you are performing well. Worst politics I have ever seen. A simple and a talented guy won't survive here for more than 6 months. 4) Boss' pet - Spying and wandering around boss is the forte of people working here. They will speak to you nicely and next day they will ditch you. If you are talented there's no place in this company. You will learn all the negative things here. All the unproductive activities are done here. 5) Zero career opportunities - People cannot grow here since there are no opportunities. You will do simple repetitive work than anyone can perform (even a 5 year old kid). They will not train you or provide you resources to grow. 6) Waste of life and no learning - You won't learn anything new year in fact you will degrade more. It's my humble request to all the talented people not to join this company. It's really very bad. I am not writing this review because I was fired, I am writing it to help people in need. I want there life to be good for what they are. Please join some other company. It was my worst decision of my life to join here and give my best.

3.0
Dec 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Learn to work on multiple client issues. Team setting Great for learning to work with all levels of business from programmers, client reps all the way up to VP's.

Cons

Short staffed at times for work load and multitude of applications supported.

3.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

People I worked with were great Training

Cons

Work/Life balance Benefits Communication internally was lacking

Viewing 7 - 9 of 30 Reviews

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