Is Fiserv a good company to work for as a Client Service Analyst?

Client Service Analyst professionals working at Fiserv have rated their employer with 2.9 out of 5 stars in 30 Glassdoor reviews. This is a lower than average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Service Analyst Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Service Analyst interview questions at Fiserv .

Does Fiserv pay Client Service Analyst employees well?

Client Service Analyst professionals rate their compensation and benefits at Fiserv with 2.2 out of 5 stars based on 30 anonymously submitted employee reviews. This is 37% worse than the company average rating for salary and benefits. Find out more about Client Service Analyst salaries at Fiserv.

What are the top reviewed jobs at Fiserv?

Software Engineer (300) , Senior Software Engineer (256) , Project Manager (241) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (140) , Specialist (120) , Product Manager (99) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 841 reviews)); "Great people and lots of Subject Matter Experts to help get you up to speed." ((in 562 reviews)); "benefits are good but medical is a bit expensive" ((in 518 reviews)); "Good pay They are very flexible and will work with you" ((in 388 reviews)); "work and culture is good" ((in 316 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 598 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 247 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 235 reviews)); "Frequent Layoffs and sapience plus in and out time tracking" ((in 229 reviews)); "Blames managers for poor upper management" ((in 167 reviews))

Skip to content Skip to footer

Notifications

Fiserv

Fiserv Client Service Analyst reviews

2.9

93% would recommend to a friend

(30 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

4.9

Work/Life balance

4.8

Diversity & inclusion

4.1

Senior management

3.8

Culture & values

2.6

Career opportunities

2.2

Compensation and benefits

Client Service Analyst employees have rated Fiserv with 2.9 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Client Service Analyst professionals have an average working experience there. Fiserv is rated 21% below average by Client Service Analyst professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

30 reviews

4.0

Mar 23, 2023

Good Company

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

Team was great, manager was good.

Cons

Work in office was required, work from home on certain days needed manager approval, hybrid schedule was discussed but never applied.

5.0

Sep 1, 2022

na

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

Very easy to access, its greAT

Cons

there are no cons as of this time

2.0

Mar 26, 2022

review

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

no cap on overtime laid back work environment, you are not micromanaged as long as you hit 8 hours a day you are fine you don't work weekends

Cons

steep learning curve and it is hard to find someone who is willing to teach you the correct ways small team and everyone is in their own world - makes it difficult to learn, you almost feel as if you are bothering your co workers asking for their help management has no idea what you actually do, they just talk big and cannot help you with your work. no growth in this company unless you change your job within the company and move out of state. you are not allowed to wfh but mgmt will at least 3 days a week low 401k contributions

Viewing 4 - 6 of 30 Reviews

Jobs at Fiserv

Technical Implementations Analyst

Fraud & Dispute Associate

Client Support Specialist

Fiserv reviews FAQs

Fiserv reviews Fiserv Client Service Analyst reviews

Fiserv

Fiserv Client Service Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Company

na

review

Jobs at Fiserv

Fiserv reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Fiserv reviews FAQs

Jobs at Fiserv