Is Fiserv a good company to work for as a Client Service Analyst?

Client Service Analyst professionals working at Fiserv have rated their employer with 2.9 out of 5 stars in 30 Glassdoor reviews. This is a lower than average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Service Analyst Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Service Analyst interview questions at Fiserv .

Does Fiserv pay Client Service Analyst employees well?

Client Service Analyst professionals rate their compensation and benefits at Fiserv with 2.2 out of 5 stars based on 30 anonymously submitted employee reviews. This is 37% worse than the company average rating for salary and benefits. Find out more about Client Service Analyst salaries at Fiserv.

What are the top reviewed jobs at Fiserv?

Software Engineer (300) , Senior Software Engineer (256) , Project Manager (241) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (140) , Specialist (120) , Product Manager (99) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 841 reviews)); "Great people and lots of Subject Matter Experts to help get you up to speed." ((in 562 reviews)); "benefits are good but medical is a bit expensive" ((in 518 reviews)); "Good pay They are very flexible and will work with you" ((in 388 reviews)); "work and culture is good" ((in 316 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 598 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 247 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 235 reviews)); "Frequent Layoffs and sapience plus in and out time tracking" ((in 229 reviews)); "Blames managers for poor upper management" ((in 167 reviews))

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Fiserv

Fiserv Client Service Analyst reviews

2.9

93% would recommend to a friend

(30 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

4.9

Work/Life balance

4.8

Diversity & inclusion

4.1

Senior management

3.8

Culture & values

2.6

Career opportunities

2.2

Compensation and benefits

Client Service Analyst employees have rated Fiserv with 2.9 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Client Service Analyst professionals have an average working experience there. Fiserv is rated 21% below average by Client Service Analyst professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

30 reviews

4.0

Aug 29, 2016

Client Technical Support

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits. Positive work environment. Company encourages healthy lifestyle . Pays for weight watchers. Encourages work/life balance.

Cons

Support group is going thru reorganization so am a little concerned on client service impact

Fiserv Response

We're thrilled you are feeling the positive benefits of our wellness and total rewards programs! We sincerely hope you continue to share why you are #FISVProud. Thank you for your continued focus on the long-term success of our clients and customers.

3.0

Feb 22, 2016

Sliding from Great to Average

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

The people are willing to work with each other and genuinely eager to do the best for the customer and each other.

Cons

The company is so compartmentalized that it can be near-impossible for projects to go forward. Compensation is behind the area average and there has been a dramatic drain of talent to other companies in the area. Leadership seems more focused on putting cosmetic changes in place than a genuine review of why jobs go unfilled for months.

3.0

Jan 31, 2016

Client Service Analyst

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

Great training provided your first few months on the job, as well as getting to keep all of the travel perks you earn by traveling all the time.

Cons

Pay is not even comparable to other places where you have the same responsibility/duty and same travel schedule, as Fiserv is on the much lower end of the pay scale in that aspect.

Viewing 16 - 18 of 30 Reviews

Jobs at Fiserv

Technical Implementations Analyst

Fraud & Dispute Associate

Client Support Specialist

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Fiserv Client Service Analyst reviews

Ratings by category

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Reviews by job title

Client Technical Support

Sliding from Great to Average

Client Service Analyst

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