Is Fiserv a good company to work for as a Client Service Analyst?

Client Service Analyst professionals working at Fiserv have rated their employer with 2.9 out of 5 stars in 30 Glassdoor reviews. This is a lower than average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Service Analyst Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Service Analyst interview questions at Fiserv .

Does Fiserv pay Client Service Analyst employees well?

Client Service Analyst professionals rate their compensation and benefits at Fiserv with 2.2 out of 5 stars based on 30 anonymously submitted employee reviews. This is 37% worse than the company average rating for salary and benefits. Find out more about Client Service Analyst salaries at Fiserv.

What are the top reviewed jobs at Fiserv?

Software Engineer (300) , Senior Software Engineer (256) , Project Manager (241) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (140) , Specialist (120) , Product Manager (99) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 841 reviews)); "Great people and lots of Subject Matter Experts to help get you up to speed." ((in 562 reviews)); "benefits are good but medical is a bit expensive" ((in 518 reviews)); "Good pay They are very flexible and will work with you" ((in 388 reviews)); "work and culture is good" ((in 316 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 598 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 247 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 235 reviews)); "Frequent Layoffs and sapience plus in and out time tracking" ((in 229 reviews)); "Blames managers for poor upper management" ((in 167 reviews))

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Fiserv

Fiserv Client Service Analyst reviews

2.9

93% would recommend to a friend

(30 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

4.9

Work/Life balance

4.8

Diversity & inclusion

4.1

Senior management

3.8

Culture & values

2.6

Career opportunities

2.2

Compensation and benefits

Client Service Analyst employees have rated Fiserv with 2.9 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Client Service Analyst professionals have an average working experience there. Fiserv is rated 21% below average by Client Service Analyst professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

30 reviews

3.0

Dec 16, 2015

Client Service Analyst

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

Managers are great with adjusting your schedule if you need long lunch break for doctor appointment etc. No micro management at all.

Cons

The company is incredibly unorganized, and there is no communication between staff and management or even between team members. There is no training program so you better be able to self trian by finding and reading manuals. There is also no clarified path for promotion.

3.0

Oct 20, 2015

Installer

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

I did have a great work group

Cons

Too much office politics when trying to get assistance for other departments.

1.0

Aug 21, 2015

Customer Support

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

none, management and HR lack quality and respect for its workers.

Cons

everything,poor management. I leave at that!

Viewing 19 - 21 of 30 Reviews

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Fiserv Client Service Analyst reviews

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