Fiserv Fraud Support Associate reviews

3.1

13% would recommend to a friend

(37 total reviews)
avatar

Takis Georgakopoulos

Not enough data to show CEO approval

4% positive business outlook

Fraud Support Associate employees have rated Fiserv with 3.1 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Fraud Support Associate professionals have a good working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Fraud Support Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

37 reviews
1.0
Feb 21, 2025

Micromanagement

Recommend
CEO approval
Business Outlook

Pros

Great benefits and well being program

Cons

Micromanagement and overall toxic work environment, you are constantly being moved to new products due to lack of associates to fill the jobs, unrealistic expectations

3.0
Sep 23, 2024

Saddled with bad leadership

Recommend
CEO approval
Business Outlook

Pros

The company is full of people who are doing their best to deliver for the customer.

Cons

Frank payed Dion Sanders over $100k (likely much more) to give a motivational speech where he called the employees lazy and entitled and unsubtly threaten them with termination if they complained or asked for more pay. Beyond that, leadership is solely focused on hitting stock goals, leading to unofficial layoffs, flimsily justified 'fees' for customers, and a project backlog that is years long.

3.0
Jun 19, 2024

office work

Recommend
CEO approval
Business Outlook

Pros

PTO and Holiday PTO they also have a nice cafeteria

Cons

It was extremely difficult to make friends or talk to others there given you must be at your desk 7 hours out of the 8 hour work day. It was very isolating and mind numbing.

Viewing 7 - 9 of 37 Reviews

Glassdoor has 11,847 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.