Fiserv Fraud Support Associate reviews

3.1

13% would recommend to a friend

(37 total reviews)
avatar

Takis Georgakopoulos

Not enough data to show CEO approval

4% positive business outlook

Fraud Support Associate employees have rated Fiserv with 3.1 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Fraud Support Associate professionals have a good working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Fraud Support Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

37 reviews
2.0
Jul 28, 2022

RUN!

Recommend
CEO approval
Business Outlook

Pros

Awesome relationships were built with coworkers because we were all victims of extreme abuse.

Cons

Gas-lighting Mediocre raises Cross training is constantly used to their benefit without compensating the worker. Automation is causing everyone to lose their jobs. Had a total of 4 managers in less than one year.

1.0
Jun 12, 2022

Prepare to not be trained

Recommend
CEO approval
Business Outlook

Pros

Flex time and work from home, though it sounds like they are getting rid of both. The vision insurance is actually a pretty good deal, the company they go through is difficult to work with though. Relaxed dress attire.

Cons

If you’re a disputes analyst, you get somewhat better training. If you’re a fraud analyst, good luck. They train you on irrelevant information then throw you to the wolves. Not only is their training terrible, so is the PTO. 10 vacation days and 8 sick days, and you better use the days because you don’t get to keep them. Depending on who your supervisor is, they’re either an insane micromanager or you will have a conversation with them once in a blue moon. Frequent issues with their programs that are used, and they track how much you “work” with a program that tracks clicks and key strokes.

Viewing 22 - 24 of 37 Reviews

Glassdoor has 11,858 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.