Fiserv reviews

The merger with First Data was a culture shock to Fiserv employees. From the first All Hands meetings, the tension between managers was visible - they had very different visions and priorities and could not agree on a unified mission. Over the next year, this disjointedness trickled down. Long term employees were told that they had to move cross-country to keep their jobs. People who had worked remotely for years were told that they must drive up to an hour each way daily. They installed employee surveillance software called Sapience that monitors each keystroke, the applications used, who a person chats with etc. Some were let go, others like myself, fled to new opportunities.

First off, don't pay any attention to the recent five star reviews with one or two sentences of comments. Those are offshore people being paid to post them. Just when you think this company has hit its lowest low, it stunningly finds ways to sink even deeper. It was bad enough when they were forcing RTO on people close to offices, but now they are closing locations and forcing large swaths of folks to relocate or be fired. And, they are also giving that ultimatum to remote workers too. Some who have been remote for 10+ years. Those people were brought into Teams meetings 400-500 at a time to be told this news. I can't even imagine being fired in a group Teams call. What kind of corporation does that? It's like being broken up with via a tweet. This is truly a company where the C level people only care about themselves and their own pocketbooks. They are buying back thousands of stock shares to try and artificially inflate the price and cash out too. The people giving their blood, sweat, and tears will be the ones who are left holding the empty bag.