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      Fiserv

      Engaged Employer

      Fiserv Customer Service Representative CSR reviews

      3.0

      89% would recommend to a friend

      (30 total reviews)
      avatar

      Takis Georgakopoulos

      Not enough data to show CEO approval

      77% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      3.1

      Culture & values

      3.1

      Diversity & inclusion

      3.1

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      Customer Service Representative (CSR) employees have rated Fiserv with 3.0 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      30 reviews
      3.0
      Jul 15, 2024

      Fiserv Call Center

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Flexibility in schedule - Welling Being Time off - Vacation time off (60 hours)

      Cons

      - Monitors are not laptops so you’re stuck where you are - Constant sitting and picking up phones - Not a lot of opportunities for the advancement you’d like - Consistent issues that get ignored - No holidays

      2.0
      Apr 23, 2024

      Disorganized

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The teams who work there and actually get the work done are great. The management? Not so much

      Cons

      Constant reorganization, never knowing where you stand in the company, it’s franks way or the highway.

      Viewing 4 - 6 of 30 Reviews
      Related searches: Fiserv Customer Service Representative (CSR) jobs | Fiserv Customer Service Representative (CSR) salaries | Fiserv benefits | Fiserv Customer Service Representative (CSR) interviews | Fiserv conversations
      Fiserv reviewsFiserv Customer Service Representative (CSR) reviews

      Glassdoor has 11,847 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.