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      Fiserv

      Engaged Employer

      Fiserv Customer Service Associate (EFT) reviews

      2.0

      0% would recommend to a friend

      (9 total reviews)
      avatar

      Takis Georgakopoulos

      Not enough data to show CEO approval

      Ratings by category

      4.0

      Diversity & inclusion

      4.0

      Career opportunities

      3.0

      Compensation and benefits

      1.0

      Culture & values

      1.0

      Work/Life balance

      1.0

      Senior management

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      2.0
      Oct 24, 2010

      Employees are easily replaced

      Customer care associate (eft)
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are the best, you are treated reasonably well. Some managers truly care about their employees and understand that they will make or break the company when the economy turns around.

      Cons

      Senior management gets pay (via "other compensation) while everyone else gets wage freezes and temporary pay reductions. Little room for advancement Poor communication across facilities and divisions

      4.0
      Sep 23, 2010

      Fiserv Customer Service Position

      Customer care associate (eft)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team atmosphere knowledgeable supervisors cafeteria incentives for good preformance

      Cons

      closed aurora, il office to relocate to NC - to pay lower wages. benefits have high deductible.

      3.0
      Dec 20, 2009

      Good place to Start but very INCONSISTANT

      Customer service associate (eft)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous PTO package, Full benefits package available on day 1, Good range of shifts available. Free soda and (albeit, weak/lukewarm) coffee.

      Cons

      Leadership is inconsistant at best. One team's supervisor bends the rules one way, the other team's does not. Brown-nosing is at an all time high in this department (EFT). Temprature in the building is either way too hot or way too cold. Scheduling for breaks/lunches is done by computer in another state so breaks and lunches are always all over the place, particularly for 2nd and 3rd shift employees.

      Viewing 7 - 9 of 9 Reviews
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      Fiserv reviewsFiserv Customer Service Associate (EFT) reviews

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