Fiserv reviews

3.0

44% would recommend to a friend

(10,712 total reviews)
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Mike Lyons

67% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,712 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Dec 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Enjoyed work, teamwork collaborative environment, great direct management, stock match, diversity and inclusion, client offerings, fast-paced environment, best technology in the industry.

Cons

Antiquated banking mindset that employees need to be physically in the office, That they care about employees is only on paper, the company only looks after the company and senior leadership, employees are monitored and not treated like adults, no transparency in communication - upper management only knows the real truth, promises mean nothing, frequent lay-offs that coincidentally are of people with tenure that are close to retirement or that are paid well after working for the firm for many years, trimmed the middle management and now there are very few layers of management, No true path for progression in current career path - you will have to leave a career path and apply for something else or leave the company, don't believe the hype about meritocracy as you will only receive a 1-2% bonus if you are lucky despite your efforts toward company goals.

2.0
Nov 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Pockets of great team members still left

Cons

- Annual RIFs - Low morale - Mandatory relocations - Little to no WFH options for the majority of employees - Expensive benefits - Stock is flatlining - Compensation packages lag far behind industry cohorts - New CEO Frank Bisignano's favorite expression: "Attrition is our friend."

4.0
Oct 6, 2021

Things are good right now...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As things stand right now, there is a lot of opportunity within Fiserv both for lateral and upward mobility. The associate community is diverse, knowledgeable, and full of great people.

Cons

With the addition of First Data and the changes in leadership at the top, there is some concern amongst legacy Fiserv associates about changes in workplace flexibility and the overall culture. It would be a shame to move from a flexible quality-of-life-focused approach to more of a big-brother-it-watching vibe.

Viewing 91 - 93 of 10,712 Reviews

Glassdoor has 11,784 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.