Fiserv reviews

3.0

44% would recommend to a friend

(10,714 total reviews)
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Mike Lyons

67% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,714 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Nov 27, 2024

STAY AWAY!!!

Recommend
CEO approval
Business Outlook

Pros

Zero pros, the current CEO has destroyed this company.

Cons

Leadership does not trust their employees. Complete micromanagement from the top down. They will put spyware on your computer and expect you to be at your computer for the whole 8 hour workday, if your not you will have to work extra to get your hours. They watch your badge swipes to make sure you don’t leave the office, you are literally imprisoned in the office. If you need to work from home they will make you feel horrible about it and even penalize you for it. If you have a medical accommodation they do not care. Managers will not stick up for their employees because they are scared. Good training is non existent. They will expect you to learn everything on your own then make you feel stupid if you start asking questions. They will lay off hundreds of employees a week before thanksgiving. They treat veterans like garbage and do not value their experience at all. Stay away from this company like the plague. The CEO is a micromanager and only cares about the stock price. He will do anything to pad his pocket and take from his employees. He will make you feel like you mean nothing. They will not listen to yearly surveys and ignore any thing on it that does not go his way. Stay away!

1.0
Nov 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Good people in the trenches with you, but they are disappearing rapidly.

Cons

their only profitable product (DNA) got a new leader, which is totally clueless and thinks an iron fist rules them all. Kenny Barnes , has been given the task to squeeze more juice out of a dried up beet. * whenever they find a few bad apples (workers) , they just go after everyone instead of just taken care of the bad ones. * DNA team was originated in CT, so lots of folks were remote when they closed that office, so their answer is to fire them b/c they are remote. this foolishness comes from Frank B. himself, the mentality of this company is something that should SCARE THE LIVING DAYLISGHTS OUT OF ANYONE. * most everyone you talk to internally (co-workers) can't stand it there. * draconian company that will never be cutting edge, b/c they can't adapt to a new era. they are pretty close to installing punch card machines back in the office * leadership roles are a revolving door, changing all the time. * they will fire members from some of the top performing teams just b/c their location is not in NJ. this mindset is below monkey brain levels.

2.0
Dec 5, 2023

CEO is out of touch

Recommend
CEO approval
Business Outlook

Pros

- Decent place to get started in Fintech - My teams and direct managers were always great - Pay is decent (not the best but negotiate high since raises are minimal)

Cons

- Internal processes to get issues resolved have a lot of red tape which keeps productive people from getting work done (simple file loads need approvals) - Sapience work tracking software installed on your computer - CEO is out of touch with Hybrid/Remote work options - Working parents will find it hard to manage a flexible work schedule - Firing productive remote workers while less productive in-office employees get to keep their jobs - The company just fired all the women/mothers on our team due to remote work policy

Viewing 100 - 102 of 10,714 Reviews

Glassdoor has 11,787 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.