Fiserv reviews

3.0

44% would recommend to a friend

(10,727 total reviews)
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Takis Georgakopoulos

Not enough data to show CEO approval

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,727 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
May 18, 2020

Going downhill

Recommend
CEO approval
Business Outlook

Pros

Great people, benefits and location.

Cons

Bad upper management. Cocky executive leadership. No regard or respect for their employees. Play favorites and heavy “boys club”. Since Jorge Diaz and his senior level managers left things continue to go downhill. The current manager under Frank Bisiagno are arrogant. There is little or no support for those who have continually proven themselves time and time again. If you’re not in their “club” you are not valued. Some throw around their weight because of their titles but have absolutely no clue of what it takes to get a job done. Jeff Yabuki threw us under the bus and we will see that arises will end up in the red like FirstData was prior to the “takeover”. Fiserv is no more.

1.0
Mar 16, 2020
Recommend
CEO approval
Business Outlook

Pros

In most ways, before the pandemic, it was a good place to work.

Cons

Fiserv is forcing nonessential employees who could easily work remotely to come into work on a rotating basis. There is absolutely no reason to endanger employees and entire communities by denying employees the right to work remotely during this global pandemic.

3.0
Mar 15, 2020

Poor choices made behind veil of secrecy - Mass lay offs last week

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the largest financial service providers left in US

Cons

Decisions made at senior level without SME knowledge or input; Original Elan, MoneyPass, and First Data staff seen as redundant and not integrated for 6+ months post conversion; All about unilaterally raising fees to increase income regardless of client impact; Open, inclusive, embracing former culture being replaced with revenue numbers only banking culture from First Data C-level

Viewing 199 - 201 of 10,727 Reviews

Glassdoor has 11,806 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.