Fiserv Staff Software Developer reviews

Horrible insurance. The PPO plan is so ridiculously high it they force you into the high deductible plan. The plan has such a huge deductible that it is almost pointless to have insurance unless you need a major surgery. Management is totally disconnected with rest of employees and people are promoted based on favoritism. This company works in silos and if you need help from another division forget about it. They have very strict policies on what you can have on your computer and your suppose to have IT push ever piece of software to you or they might fire you even if you need the software for work and if you are very valuable to the team (many people were fired). They don't even want you to use your USB to charge your iPhone. Getting IT to push software is a complete nightmare. You have to get your managers approval and he has to get his managers approval and then the senior director has to approve and finally you have to submit a ticket and it just stays there forever. After going through the whole process (4 months) I still did not receive my software. I wish I could say I enjoyed my co-workers but good developers don't stay here long. If you are a good developer this is not the place for you because this place has some of the worst developers (and very few good ones) and you will be doing most of the work on outdated technology and being pigeon holed there. The most you can expect is a pat on the back. The bonuses is a communist system where either EVREYONE gets it or no one does. The bar for those bonuses is so high you won't even get it. It is just a recruiting tool. I worked at several companies in the past and have never seen a more mismanaged company where management seems to be at war against their employees and seems happy to see them leave. I witnessed people leaving every week and none of them wanted to come back. In companies that actually care about their employees, employees usually come back after some time. Not here. The very few good developers I knew had some brilliant ideas but those ideas are not welcome. There are so much barriers and bureaucracy that your ideas will not get to where they are suppose to and even if they did they won't care because you are hired to be a monkey where you do what your told and nothing else. Management gets angry when you want to improve the process. They just want to hear only good things. They are no longer a fortune 500 company and a big part of that is their utter contempt for valuable employees.

Prepare to find some of the bare minimum when it comes to pretty much anything. As if the company grew very fast and decided that they might as well offer a standard benefits package, but give them the budget version. I have traveled for the company to several locations, and I can say that there are some HUGE inconsistencies in amenities between offices. To some degree this is expected, but it's pretty insane when one office has an employer subsidized cafeteria and small, decaying work-out room as the best offering, while another has free-beer-fridays and game tables with a view of the ocean, yet another is equipped with full game rooms and outdoors activities in a resort-like setting. So basically, you're hit or miss with this place depending on where you work. The real problem here is that "Fiserv" has to corporate culture, although they're trying to create one by force. They are an umbrella corp that buys up little companies and smashes them all together and doesn't complain as long as they continue making money. And their idea of getting people engaged is to just tell them to try their best to operate as one company. They don't actually enforce it internally. Somehow it's a good thing that a Fiserv sells rep heads to a potential client armed with 30 practically identical service offerings from 30 used-to-be independent companies. Seems like we'd just confuse people. Also, attrition is terrible. I'm lucky to be in a decent salary range, but people leave because they barely give cost-of-living increases from year to year. Some other departments seem to be simply built on attrition, needing to have constant job fairs to fuel an employee population that rotates as quickly as the wheels on a stock car. Putting in 50 or 60 hours a week doesn't warrant a "Thank you" from management. Bonus structure doesn't exist anymore, and when we had one, if we met the goal, they didn't just change the goal, they would completely change the calculation. Moving up seems next to impossible, and moving over isn't much better.