Five Below reviews

3.1

41% would recommend to a friend

(2,682 total reviews)
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Winnie Park

54% approve of CEO

36% positive business outlook

Five Below has an employee rating of 3.1 out of 5 stars, based on 2,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Below employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 24, 2014

Terrible.

Recommend
CEO approval
Business Outlook

Pros

Good for someone's first part-time job until you can find a much better place to work out.

Cons

Where do I start? Everything about Five Below is terrible. I've worked there for a good amount of time, upon getting hired it was an alright place to work but it was fun since we played with the merchandise a bit, particularly around Halloween. It all went downhill when management kept getting swapped around and the company went public. Some of the management through my course of working here were total losers that abused drugs, party all night, get drunk and come into work with hangovers and smell like weed. One of them even rolled one up while at the desk one night, along with them stealing merchandise until they got caught. I've only stayed with the company since I got a higher paying wage due to the first manager that seemed to have a lot of promise until they transferred. I helped open up a store and it took a year to get my reimbursement but I'm sure they were hoping I would forget about it or quit so they wouldn't have to give me the chump change. I rarely ever work over 12 hours a week and I barely break over for the gas I spend to drive over there. Of course, when the store first opened up, I worked over 24 hours easily and was called in to earn more hours until management changed. I have another job but it's the only one I care about while Five Below is just... there. I've been written up but nothing is done except empty threats. The only people that love shopping at Five Below are people who love buying junk that sometimes actually smells bad. I couldn't care less about Five Below to be honest.

2.0
Oct 30, 2013

more with less

Recommend
CEO approval
Business Outlook

Pros

used to be a great place to work. since going public the "do more with less and less" attitude that originally separated these guys from other retailers has creeped in.

Cons

very reactionary company. policies are not proactive and this puts a tremendous stress on the stores that are basically expected to produce perfect results with zero support from the office

2.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Cool merchandise, fun coworkers, decent discount. There is a slight benefit program for part-time workers, but be mindful your hours are insecure.

Cons

Employees are drastically underpaid and the expectations for the pay don't add up. Energy input does not match the reward. Once the holidays were over, hours were cut drastically after months of loyalty and the grind. I felt used during the holidays to make the company rich. I never got real breaks, and the way upper management's attitude shifted when the "big bosses" showed up to do their inspections was disturbing and stressful. They are trying to add in things like "ear piercing" (which is terrifying) and blowing up balloons when associates are already unerdpaid.

Viewing 25 - 27 of 2,682 Reviews

Glassdoor has 2,772 Five Below reviews submitted anonymously by Five Below employees. Read employee reviews and ratings on Glassdoor to decide if Five Below is right for you.