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Five9

Engaged Employer

Five9 reviews

3.6

63% would recommend to a friend

(151 total reviews)
avatar

Amit Mathradas

64% approve of CEO

52% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.8

Diversity & inclusion

3.7

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Ratings by demographic groups

Reviews by job title

151 reviews

Reviews about "Compensation"

Return to all reviews
3.0
Oct 2, 2020

Not what is used to be.

Platform engineer
Recommend
CEO approval
Business Outlook

Pros

Benefits if your single. RSUs at sign on. Very supportive coworkers at your level since everyone is in the same trench.

Cons

Sick time does not exit- If you get sick you have to take it out of your PTO but they overly push working extra hours a week and everyone is salaried. The benefits if you need to provide for a family aren't great. Pay raises are very minimal and RSUs are not given out after your hiring alottment if your not management. Sales will write up SOs that are not what the customer wanted or tell them don't the other divisions will do it for free (which goes against the billable time requirements)

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Five9 Response
5y
Thank you for sharing your feedback, we appreciate it. Personal Time Off (PTO) encompasses both vacation and sick time, in addition to 12 paid company holidays. We were thrilled when our CEO unexpectedly gave us all September 4th off as an extra holiday, making it 13 paid company holidays this year! Five9 leadership advocates for a very flexible work schedule for our employees, particularly during the pandemic. I would encourage you to work with your manager and your HR People Partner to be sure you are fully supported with the time off and flexible schedule that you need. Thanks again for your feedback.
5.0
Oct 2, 2020

Five9 is AMAZING

Program manager
Recommend
CEO approval
Business Outlook

Pros

Excellent culture and leadership. Autonomy and trust have been afforded to all employees. Great pay and flexible working hours

Cons

No real cons--platform stability and base code are continuously updated which can be frustrating to customers

5.0
Oct 2, 2020

What a breath of fresh air

Platform engineer
Recommend
CEO approval
Business Outlook

Pros

There are many accolades, but simply put I would start with, "trust," which is key to me. From my start, I am seeing this isn't a focus from the bottom, but accountability is visible from the top down and vice versa. Five9 is definitely employee-centric, knowledge sharing, provides good pay, and is a giant when it comes to proper and great communication. This isn't just a factor of sharing ideals, but education and ownership.

Cons

The software is 100% cloud-based, and coming from a hybrid, or primarily premise-based history, having such flexibility would be good.

Viewing 130 - 132 of 151 Reviews
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