Five9 reviews

Extremely homogeneous, e staff is like 95% white men and they can’t seem to hold on to any diverse leaders I was given 1 weeks severance after 5 years working at the company and 5mi+ in sources ACV Base pay/commission split is terrible

Pay is much lower than competing companies. Everything has gone downhill since the acquisition didn't go through. At the entry-level roles, there is almost little to no promotion path. Management is absolute garbage and the whole entire SDR/BDR organization needs to be restructured but they refuse to look into it. I know this has been mentioned to both managers and HR and yet nothing has been done about it. At the BDR level, the quota is the same no matter what market you are in, mid-market, enterprise or strategic.....so good luck hitting quota. Managers will sugar coat everything to make it seem like everything is going to be okay or "you are going to get that promition" but realistically not for 9 months. Managers are very lazy and do almost nothing for the team....never felt heard by my manger