Five9 reviews

3.6

63% would recommend to a friend

(756 total reviews)
avatar

Amit Mathradas

63% approve of CEO

52% positive business outlook

Five9 has an employee rating of 3.6 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five9 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

756 reviews
1.0
Jan 14, 2022

Beware

Recommend
CEO approval
Business Outlook

Pros

Good produce, well suited for mid-market in North America

Cons

There is a go along to get ahead mentality, the sales team and leadership protect the old-timers so they do extremely well, but anyone new coming along will struggle to be accepted. And the arrogance exhibited by the sales leaders is beyond comprehension

2.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

People are intelligent, compassionate, and kind.

Cons

Five9 has really gone downhill over the years. We used to have a strong culture, whether you were working remotely or in the office. But after COVID, it feels like remote workers have been completely overlooked. We're no longer included in any of the in-office events, and it seems like there's no effort to engage us anymore. It’s frustrating to see our CEO constantly bringing in friends, while those of us who’ve put in the hard work to move up barely get a shot. It’s as if positions are handed out based on connections rather than merit. On top of that, there's no clear direction. We're left to navigate through constant chaos, just repeating the same cycle over and over.

1.0
Aug 6, 2024

Not Good

Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, some good development opportunities. Nice people to work with. Culture used to be great I hear. Cool bay area office.

Cons

Zero strategy at the CEO level, no global vision. No accountability. If you are male and part of the club of favorite people of the CEO you are golden, but you will likely be unqualified to what needs to be done to get this company back on track like it used to be.

Viewing 16 - 18 of 756 Reviews

Glassdoor has 794 Five9 reviews submitted anonymously by Five9 employees. Read employee reviews and ratings on Glassdoor to decide if Five9 is right for you.