Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)
avatar

Victor Ho

93% approve of CEO

66% positive business outlook

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

267 reviews
2.0
Aug 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Great entry level sales role. Fast paced environment; no time for a break. Networking Opportunities. Training in San Francisco.

Cons

Micro-management. If you don't abide by the way other work you're automatically failing instead of being taught how you could incorporate it in your own way. A product that really isn't that great. Not enough training. So much favoritism. Not enough opportunity. Zero to no work/life balance.

5.0
Aug 10, 2017

A place to learn and grow....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

FiveStars is truly a place that cares about it's people. From a wide variety of community initiatives to make this workplace enjoyable, to believing and investing in the team members to grow in their careers, my experience has been awesome. Our CEO, Victor Ho, is one of the best people I have met - very smart, driven to succeed with a great balance of caring about his team and people. He truly takes a top down approach when living out our company values. The company has extensive training programs for new managers, as well as ongoing learning opportunities for employees here. Whether those are company wide "Learning Labs" or departmental trainings, the employee experience is thought about and curated well. This office is full of very smart, driven people, who are just looking to make a difference for small business owners. We are passionate about the work we do, and we are rewarded with an annual "Passion Fund" to experience, and share things with the company that we are personally passionate about. I have loved my experience here, and can't wait for the future.

Cons

Everyone is human, so of course there have been ups and downs, it's a start-up. Sometimes, vision of the future isn't fully defined and priorities change pretty rapidly, but that is just part of the beast of being part of a growing start-up.

4.0
Aug 7, 2017

Changing Comp Structures

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have done work to make the comp structure more balanced for the employees, however it hasn't worked well so far. They do have great benefits including full Medical, Dental, and Vision.

Cons

While I was at the company for 7 months the comp structure was changed drastically twice with a third to follow a few weeks after I left. The change that happened while I was there made retention a factor in your ability to get paid. However that was not something that you had the ability to control in many cases. I know this has been worked on since I left, however, it needs to be carefully examined before starting with the company.

Viewing 142 - 144 of 267 Reviews

Glassdoor has 296 Fivestars reviews submitted anonymously by Fivestars employees. Read employee reviews and ratings on Glassdoor to decide if Fivestars is right for you.