Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)
avatar

Victor Ho

93% approve of CEO

66% positive business outlook

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

267 reviews
2.0
Mar 13, 2016

Not the same as it once was

Recommend
CEO approval
Business Outlook

Pros

Great people, free food, snacks, dog friendly, alcohol.

Cons

Hiring way too many people, and those who are here arent making enough. The recruiting process is not transparent, they sugarcoat everything. 100 plus dials a day on average, a lot of the leads are garbage. What they tell you will make is not true, but they will sucker you in with that number.

3.0
Jun 18, 2018

I learned a lot the hard way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The CEO is a truly nice person who wants the best for his people and his company. The benefits were good. The perks were a lot of fun.

Cons

The commitment to value on the surface seems incredible. There are 4 values that are embedded into your daily life. However, these are not practiced by much of leadership. It's more do as I say, not as I do. That was by far the most disappointing thing about working at FiveStars. For example, two values- humility and authentic relationships. In a 360 review I had the audacity to share that my boss needed improvement in an area. The feedback had been given to her prior to the review by myself and others, but when I shared it was was reamed for it. I thought I would be fired then and there for giving authentic feedback we'd discussed. Hardly humble. There is an Us vs. Them between HQ and non-HQ. Particularly with sales which was a churn and burn mentality. While the culture can be a lot of fun, the drinking often lead to not so fun situations for employees.

3.0
Dec 2, 2016

outside sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

FiveStars does have a fun startup-y culture, which is what attracted me in the first place. I became genuinely good friends with my co-workers and enjoyed working with them. Monthly team events were great for team building and getting to know each other, which helped with our productivity during the week.

Cons

I loved this company and worked very hard and was aligned with their vision. Somewhere along the line, the rejection from small business owners and a sometimes faulty product negatively affected my faith in the product and process. I was very vocal about these concerns because I wanted to stay with the company and wanted help to improve. I asked for extra training and was simply ignored and told that there is nothing else I can learn. What about sharpening my skills with the sales trainers? It didn't seem important to my city manager. I was inevitably fired for underperforming, even though I was vocal about my struggles and asked for help. There also doesn't seem to be much room for growth for individuals.

Viewing 13 - 15 of 267 Reviews

Glassdoor has 296 Fivestars reviews submitted anonymously by Fivestars employees. Read employee reviews and ratings on Glassdoor to decide if Fivestars is right for you.