Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)
avatar

Victor Ho

93% approve of CEO

66% positive business outlook

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

267 reviews
1.0
Mar 24, 2014

Overworked & Underpaid!

Recommend
CEO approval
Business Outlook

Pros

There are definitely some intelligent, outgoing, and caring people at this company. They also throw great parties at HQ on Fridays like you are in a fraternity complete with a kegorator, mini bar, snack drawer, and drink fridge. Lots of kumbaya / moral boosting to offset being underpaid.

Cons

30K base in addition to paying for a majority of your own travel expenses is not worth it! There is no negotiating with salary. People that apply for sales positions are lucky if they last more than a few months. Constant turnover. Price of FiveStars product increased several times to appease investors and company valuation. Lots of newly grads with their first job offer out of college that are eager beavers that are willing to work for free. Not my cup of tea.

1.0
Apr 27, 2016
Recommend
CEO approval
Business Outlook

Pros

they have the generic SF startup perks that are somewhat redeeming like free food, dogs in the office. You will also make good friends with some of your co-workers. I still hang out with former co-workers that have also moved on from FiveStars. It's great talking smack about that place now that we work at different companies and seeing how much we have each grown professionally after leaving.

Cons

Management is corrupted. I think the only team whose members weren't totally depressed coming to work was the engineering team,. Other teams like customer support, account managers, and sales have horrible management and high turn over as of late. I was in one of these teams and had good friends with the other teams. Fivestars has a lot of charm at first, but then you wonder why some managers and supervisors were put there in the first place. Once you get past all the charm and talk of great values, you see that no one is really inspired like they preach and in order to get ahead or be given opportunities you have to smooch the higher ups or get out.

2.0
Dec 14, 2018

Outside Sales Rep

Recommend
CEO approval
Business Outlook

Pros

uncapped earning potential, make your own schedule

Cons

Heavily micro-managed, majority of sales team does not hit quota (less than 30% every month), immature environment (lots of emoji's and 'hype' on Slack channel), required to post on Slack channel obscure things like meetings set or calls made, you will not earn commission unless you hit a certain number (which is normal, except for the fact that only about 50% of salespeople make any amount of commission each month), very much a 'what have you done for me lately' kind of environment, ultimately a high-pressure sales environment with little interest in employee well-being or longevity (8 out of the 10 people in my hiring class were no longer with the company after a year)

Viewing 10 - 12 of 267 Reviews

Glassdoor has 296 Fivestars reviews submitted anonymously by Fivestars employees. Read employee reviews and ratings on Glassdoor to decide if Fivestars is right for you.