Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)
avatar

Victor Ho

93% approve of CEO

66% positive business outlook

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

267 reviews
5.0
May 10, 2017

FiveStars is the best!

Recommend
CEO approval
Business Outlook

Pros

Amazing company culture. Great potential to earn. Being part of something bigger than yourself. Helping local businesses in your area! In May, they rolled out a virtual training program. The training consists of videos, webinars, collaborating with your sales team coach and with the peers in your class across the country. You can work from home most of the time if you're far away from the office initially and then you're with your coach/veteran reps in the field learning from the best. Overall, it's a fantastic program and really embodies the company's core values throughout the process.

Cons

Really nothing I can think of.

5.0
May 5, 2017
Recommend
CEO approval
Business Outlook

Pros

There are a lot of pros working in outside sales at Fivestars and everyone gets into sales for different reasons for me it boils down to freedom! Freedom to have a flexible work schedule and freedom to make great money! Upper management takes any suggestions seriously, whether it is a concern about product pricing, rep quotas or even feedback on the products we offer. I have been asked about my personal opinion on future products before they are released. When you're in sales you assume that you're just "here to sell"-not the case with Fivestars. I have personally seen how other reps, including myself, can shape the way the product works. Working for a start up also comes with great perks. We get a "passion fund" every year to spend on an experience that is important to us, anything from a fine dining experience, travel, a class, anything! It's pretty awesome! Everyone on my team is awesome and supportive! The health benefits are great too!

Cons

For some the short sales cycle can be a challenge and I have seen some reps that "have the skills" get discouraged and throw in the towel before they really got a chance to hit their stride. Small business owners (our core market) are inherently difficult to work with, so if you have difficulty building rapport and trust quickly it can be difficult to sell to them. While you can really make your own schedule, sometimes late nights or long hours are a part of the job, especially if it is end of month or while trying to hit quota at mid or end of month.

1.0
Apr 27, 2017

It was good while it lasted.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who you interact with day to day are phenomenal- good hearted, caring, intelligent people who you can become friends for long term.

Cons

After the office moved and the start of an aggressive hiring spree began for company growth, everything started to go downhill: 1) Massive layoffs 2) Unorganized management directions 3) Unclear structure and paths on where the company was heading towards next 4) Unanswered town hall questions 5) Massive firing of outside and inside sales representatives 6) Stressful environment For a company that preaches so much about values and being mission driven, it was disappointing, to say the least, to see how little this actually meant to management. It is an excuse for them to teach the certain values and behaviors for the company when they do not care about their employees. You are as good as the number you are reporting on. Be expected to add a lot of stress to your life if you work here as you are often made to feel undervalued. The false idols of the occasional free beer and convenient location are not enough to keep people happy. They say the good ones always leave, but in the case of the FiveStars, the good ones either leave or they are fired.

Viewing 154 - 156 of 267 Reviews

Glassdoor has 296 Fivestars reviews submitted anonymously by Fivestars employees. Read employee reviews and ratings on Glassdoor to decide if Fivestars is right for you.