Does Fivestars pay their employees well?

According to anonymously submitted Glassdoor reviews, Fivestars employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Fivestars. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Fivestars?

70% of Fivestars employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fivestars 3.7 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Fivestars?

Loyalty Consultant (31) , Account Executive (30) , Outside Sales Representative (12) , Sales (10) , OUTSIDE SALES (4) , Operations (4) , Sales Consultant (4) , Sales Representative (4) , Senior Account Executive (4) , Software Engineer (4) , Account Manager (3) , Customer Success Manager (3) , Product Manager (3) , Sales Manager (3) , Software Engineer(Internship) (3)

What are the pros of working at Fivestars according to real employee reviews?

"Culture was great (don't know how it is now)" ((in 36 reviews)); "the people are great and they truly believe in the work that we do to help small businesses." ((in 33 reviews)); "great benefits" ((in 14 reviews)); "up Great team and culture" ((in 9 reviews)); "we haven't lost sight of our culture, transparent product roadmap, horizontality, financial goals, and our core values including shared humility and authentic relationships" ((in 7 reviews))

What are the cons of working at Fivestars according to real employee reviews?

"Management is bad and does not consider others" ((in 9 reviews)); "Then add in that the pay is very low, commissions can be generous but if the business owner doesn't do their part, they are forfeited, the cons sadly outweighed the pros to me." ((in 8 reviews)); "the upper management is really good at listening to issues or suggestions and I feel they do a fair job in making adjustments and trying to make sure we're all happy and taken care of...." ((in 5 reviews)); "Work/life balance may get blurry because people tend to be at the office all the time." ((in 4 reviews)); "Long hours but cool people to hang out with while doing it" ((in 4 reviews))

What are employees saying about Fivestars layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fivestars layoffs and their outlook for job security at Fivestars in 2026.

What are the top reviewed Fivestars locations?

San Francisco , Denver , El Paso , Chicago , Austin , Atlanta , Dallas , Houston , Los Angeles , San Diego , Portland , Phoenix , Honolulu , Mountain View , Las Vegas , Seattle , Newark , Waynesboro , Milwaukee , Scottsdale , Tucson , Louisville , Paducah , Charlotte , Fort Worth , Crosby , San Antonio , Sioux Falls , Costa Mesa , Orange

Fivestars reviews

3.9

70% would recommend to a friend

(52 total reviews)

Victor Ho

93% approve of CEO

66% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

3.9

Senior management

3.7

Work/Life balance

3.7

Career opportunities

3.6

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

52 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Aug 22, 2019

Great company culture

Loyalty consultant

Recommend

CEO approval

Business Outlook

Pros

Everyone in the company is super helpful, and always makes themself available. Training team is awesome and they have changed it so that you have longer to ramp. Loyalty product is great and is priced at a reasonable rate.

Cons

New pay system is a great idea, but functionality is terrible, causing a lot of sales returns. They moved support from San Francisco to El Paso and the quality has gone down, causing sales staff to support merchants, taking them away from sales.

4.0

Mar 21, 2019

Work Hard Play Hard

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you are successful you will make really good money. There are also a ton of opportunities for bonuses. Starting pay for outside sales reps is 40k. There is a 10k bonus opportunity if you hit quota 3months in a row and another 10k bonus if you hit another 10k in a row. This is base only now...havent even got in commission yet. If youre performing well you will be making anywhere between 80-150 a year with 150 being the OTE. everyone wants you to do well

Cons

Its a really tough and draining job. currently in fundraising season (start up life) so its a little scary.

5.0

Feb 10, 2019

Amazing company that truly embodies its core values.

Team lead

Recommend

CEO approval

Business Outlook

Pros

-Once you've proven yourself (can be just a matter of months), autonomous work environment -Uncapped commission (strong reps can make $120k+/yr and the top 5 will likely make $200k+ in 2019 -Founders have strong values that permeate to the rest of the org - shared humility, authentic relationships, warrior spirit, and joy every day -Management really does care for their individual employees on a personal level -Fivestars is launching a new product in May that is going to be a game changer for the company, its merchants, and the reps who sell it

Cons

-If you do not like grinding sales in a high-volume environment, this job is not for you. You are going to be tasked with lots of cold calling to start, and while the cold calling decreases over time, it never stops. This includes swinging doors of businesses and over-the-phone calls. If you're good with doing that, then this is probably a great fit. If you feel that you are at the stage in your career where you feel above doing that kind of work, this role probably isn't the best fit for you.

Viewing 19 - 21 of 52 Reviews

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Jobs at Fivestars

Outside Sales Account Executive

Outside Sales Account Executive

Outside Sales Account Executive

Outside Sales Account Executive

Fivestars

Fivestars reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Great company culture

Work Hard Play Hard

Amazing company that truly embodies its core values.

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