Flexential reviews

I became a ViaWest employee when they bought the company where I worked. Management sometimes gave off little condescending vibes. Tech people would work late hours on server or network migrations, or stay late taking care of a customer's needs, and might receive praise that felt like they were saying, "Thanks for doing your job." or "You're welcome for your paycheck." There were a handful of irksome little policies that communicated distrust of employees like "No using the conference room without an appointment." This was because it had sodas in the fridge, intended for sales prospects. People were made to feel like fully replaceable cogs with little value unique to themselves. I decided I needed to leave when during my on-call week, I was awoken around 2-3am five nights in a row because of different server problems on accounts where I couldn't even really help troubleshoot. When I did leave, HR and Legal gave me the runaround when I tried buying my stock options. I heard from others that the same thing had happened to them when they left.

If you're looking for a job here, look everywhere else first. If you accept anyway, plan on being here a year or less. Upper management's heads are so far up their rears they're starting to see daylight again. They are so disconnected from the people who actually do the work and create value for the company it's not even funny anymore. They know they have serious issues with retention and pay. They've have for years, and they don't give a crap. All they care about is if they can tell investors how fast we're growing. Amidst record profits and growth the last few years, they want to build 15 new datacenters across the US when they can't afford (or more accurately don't want to) to appropriately staff, pay and retain people in the DCs they already have. Their turnover in corporate is insane, I know cause I work closely with one of the guy who gets dozens of user account enables/ disables every week. Whoever you called to get something done? Well its a different person a week later. The data center techs and service support folks are all flocking out as fast as they can, and HR can't replace them. Two of them tried so hard to no avail they quit too. I wonder if Chris and the VPs will answer the phone when customers call, 'cause pretty soon here it won't be Service Support or the on-site staff. They'll be at competitors and customer getting paid double what they did here for the same work. They've had a slow brain drain for years since the merger, now it's full on hemorrhage. Seems the only level that DOESN'T have crazy turnover is the VP level and up. So if BS rolls downhill, I guess that's where the pile of manure starts huh...