Toxic management and demanding work overshadow decent pay
Pros
PTO, somewhat of a 'decent' salary
Cons
Management, both in the center & corporate. The work tasks are too demanding for the BS pay we get. The verbal abuse we get from pilots. Management has zero issue letting you know when you've done something wrong but if they do something wrong.. nothing happens? Oh I'm away from my computer for more than 15 minutes and now I'm getting scolded by not being on the phone? We can't speak freely. We have to watch what we say on the phone cause everything is recorded. The St. Louis location is a joke, with their petty front desk staff & gaslighting managers. The only people who are cool in the St Louis location are their PM's. This whole company needs a redo. Oh & if you're a biological female.. you're not safe if a transgender woman wants to use your bathroom.
