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Florence Healthcare

Engaged Employer

Florence Healthcare reviews

4.0

72% would recommend to a friend

(119 total reviews)

Ryan Jones

86% approve of CEO

69% positive business outlook

Florence Healthcare has an employee rating of 4.0 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Florence Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

119 reviews
2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- People that work here are pretty cool

Cons

- Leadership across all department, the upper leadership at least is completelly cut off from the rest of the company. They don't understand the actual problems and the amount of unrealistic expectations we face here. - Florence from a couple of years ago and now are different comapnies - We are openly being told to leave if we don't this this amount of work is something we can handle - We are desparate for more workforce that can actually help with the work, but for some reason, the company almost exclusively imploys middle management now - Almost no prioritization, and new requests come directly from the upper management, even after people clearly say that we can't handle even the current amount of work - AI is the word and we are expected to deliver more than ever - Florence used to be know as an amazing place to work at and salaries were very very good, but that changed along the way

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Making a midlife career change can be intimidating, but my three-year journey at Florence has exceeded all expectations. After 30 years as a nurse and numerous system implementations, I was ready to transition from direct patient care while staying connected to healthcare technology. My passion had evolved toward developing intuitive systems that streamline the complex paperwork burden in clinical trials research. Having previously worked on developing Epic programs for adverse event capture in EMRs, I discovered my love for computer logic and system design. Florence provided the perfect opportunity to expand my IT skills while leveraging my research expertise. Year One: I immersed myself in learning everything possible about the platform and technology. Year Two: I began contributing improvement ideas for both the software and external system integrations, drawing from my first-year foundation. Year Three: I've grown into scoping projects, analyzing customer enhancement requests, and joining the Level 2 support team. Whether I'm demonstrating existing functionality to customers or building use cases for new features, I feel like a detective solving puzzles. There's nothing more satisfying than identifying problems and troubleshooting solutions. What sets Florence apart is the leadership team's genuine commitment to employee growth. They listen with purpose, engage in meaningful idea exchanges, guide skill development, and make the entire learning journey enjoyable. For anyone considering a career pivot, especially in healthcare technology, Florence offers an environment where experience is valued and growth is actively supported. Being able to work from home has made the ability to control my work life balance much more manageable.

Cons

Florence has traditionally been a site-based, site-supported platform, which was a major strength. However, the recent expansion to serve industry sponsors as well has created resource allocation challenges. Projects specifically designed to help research sites sometimes get deprioritized as resources are pulled toward sponsor-focused initiatives. While business growth is positive, this shift can impact the speed and focus of site-centered improvements.

Viewing 4 - 6 of 119 Reviews

Glassdoor has 129 Florence Healthcare reviews submitted anonymously by Florence Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Florence Healthcare is right for you.