Management, led by COO Ted Wiley, a founder, creates an authoritarian and fear-based culture. Employees are often made to feel on edge and threatened with layoffs/termination if they speak up or express concerns.
Nepotism and Unqualified Hires: COO consistently hires friends and family of friends, many of whom lack basic technical skills (e.g., email, spreadsheets), yet no efforts are made to train them.
Excessive, Inefficient Reporting: There’s an overwhelming amount of reporting, which is both excessive and inefficient, adding stress without improving productivity.
Unfair Treatment of Employees: There is a high turnover rate, and layoffs typically target those who voice concerns or attempt to improve the workplace.
Multiple positions that were "eliminated" are listed as open, showing a lack of leadership and adherence to best HR practices like Performance Improvement Plans (PIP). This makes it clear that the company does not handle staffing or terminations ethically.