Forrester reviews

For several years, Forrester felt like a great place to work. But when push came to shove (financial struggles) the executive team dropped its focus on employee-centric policies. Morale is now low. Layoffs, a sudden return to office policy change with no rationale, no raises or cost of living adjustments, and sales issues make it a really sad place. People make or break Forrester and people aren't happy.

This used to be a great place to work, I'm extremely disappointed in how our exec team has lead us in the last few months, with no hope for improvemet. Harsh layoffs have left teams with unrealistic work load burdens. We don't practice what we preach in our research. They have eliminated merit raises (that were never over 2.5% anyways), cut the bonuses, and expect everyone to pay to commute back into the office again with 2 weeks notice (prepare to pay $150 a month to park and no assigned desks). Customer Success is majorly underpaid compared to CS roles at other companies. Half the time I'm not even sure the exec team knows what the Customer Success org is. If you want a promotion in CS, prepare to jump through years of hoops and empty promises, and not being paid to do so.