Forrester reviews

2.8

35% would recommend to a friend

(1,731 total reviews)
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George F. Colony

24% approve of CEO

22% positive business outlook

Forrester has an employee rating of 2.8 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forrester employee rating is 20% below average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Feb 25, 2023
Recommend
CEO approval
Business Outlook

Pros

While there has been a lot of drama lately, Forrester remains a powerhouse in its space and a premier employer of choice if the space is where you want to be.

Cons

Nine months is more than enough time for the CPO to have demonstrated why they are a poor fit for EX leadership. The core attributes of empathy, humility, and compassion you'd expect from a people leader are not evident in their DNA.

2.0
Aug 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Some of the best colleagues I've ever worked with. There's a genuine sense of respect and collaboration across teams, which makes it easier to have constructive conflict, all with the customer at the center of our actions. The corporate culture has generally been very good (although declining quickly -- more details in the "Cons" section), and I've learned more in my role at Forrester than I did at my previous employers and in my schooling.

Cons

Unfortunately, the executive team doesn't embody the same corporate values that my colleagues demonstrate and take to heart . Over the last 1.5 - 2 years, there's been a steady decline in the integrity of executive leadership decisions and communications to the both the employee population and clients, to the point where I would honestly no longer recommend this organization to friends, acquaintances, or prospective clients. Sadly, I no longer view Forrester as a research, data, and people company. And while I have the upmost respect for my colleagues' integrity and knowledge, I now view Forrester as primarily a sales company, that just happens to sell advice on best practices in customer and employee experience, while failing to follow their own "playbook" and recommendations.

Viewing 88 - 90 of 1,731 Reviews

Glassdoor has 1,798 Forrester reviews submitted anonymously by Forrester employees. Read employee reviews and ratings on Glassdoor to decide if Forrester is right for you.