employer cover photo
employer logo
employer logo

Fortera Credit Union

Engaged Employer

Fortera Credit Union reviews

4.1

76% would recommend to a friend

(81 total reviews)

Jennifer Ventimiglia

77% approve of CEO

74% positive business outlook

Fortera Credit Union has an employee rating of 4.1 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fortera Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

81 reviews
3.0
Jul 22, 2015

MA I

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

schedule ease is great, understanding manager is wonderful

Cons

Need more time on training, Quiet places for BAI,

1.0
Oct 6, 2024
Recommend
CEO approval
Business Outlook

Pros

There are no pros for this company.

Cons

This is one of the worst companies I have ever worked for. I left my 6-year career with another insurance company because I thought it would be a good opportunity. As soon as I started I realized I had made a mistake. The company is ran like a mom and pop shop not a company whose parent company trades in the stock market. There are no development and growth opportunity in the company. Many people employed in management and other positions are there because they know someone or are related to somebody in the company. They have a college student program and they treat those students better than their own employees. They will go above and beyond for them and will give them opportunites that other tenure employees don't have. Their way of doing business is antiquated and not in line with other insurance companies. The environment is hostile and HR is no help because they are not there to solve any kind of conflict or issues. For those thinking of joining the company please don't they are constantly firing people and once they fire people they call the local police to camp at the office for a week, like they have fired a criminal. When I joined I found out through other employees that during the pandemic they made them work from the office instead of allowing employees to work from home. They were more insterested in keeping tabs on employees than keeping them safe. This company lacks management with a vision and purpose.

avatar
Fortera Credit Union Response
1y
Thanks for taking the time to share your feedback. We're sorry to hear that this was your impression during your time with us. While we know no workplace is perfect, we'd like to clarify that constant firings are simply not reflective of how we operate. We take hiring and employment decisions very seriously and strive to support our team members through clear expectations, communication, and performance feedback. We also want to emphasize that growth and development are top priorities for us. From internal promotions to professional training opportunities and programs, we actively invest in our team and understand they are key to our success. Favoritism has no place in our culture, and we’re committed to fairness, inclusion, and open dialogue across all levels of the organization to ensure issues are addressed promptly and constructively. As an awarded Great Place to Work, Fortera is proud of the positive, welcoming environment we've built thanks in large part to our diverse and hardworking team and a management group that genuinely cares about individual success and wellbeing. While your experience didn't reflect that, your feedback matters and helps us keep improving.
1.0
Aug 30, 2024

Exhaustion Due to Brutal Workloads is Unavoidable!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was impressed with their commitment to the community. After a few weeks here, however, I realized that they had fooled me.

Cons

The work hours were long, stressful, and exhausting. The workload was usually insane, so most employees had to work a lot harder than expected. The pay was lower than expected. It was poor compared to the work we did. The management never bothered to increase it because they were awful people.

avatar
Fortera Credit Union Response
1y
Thanks for taking the time to share your feedback. We're sorry to hear that management and work-life balance didn't meet your expectations. We genuinely care about team member well-being and are always looking for ways to improve support and better manage workloads to create a healthy balance between work and personal life. We’re glad you appreciated our community involvement—it’s a core value for us, and we love when that resonates with our team. As for pay, we benchmark regularly and make it a priority to ensure compensation is fair and competitive across the organization for the work we do. Thanks again for the thoughts, and we wish you all the best in your next chapter.
Viewing 13 - 15 of 81 Reviews

Glassdoor has 82 Fortera Credit Union reviews submitted anonymously by Fortera Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Fortera Credit Union is right for you.