Forward Air reviews

2.6

30% would recommend to a friend

(424 total reviews)
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Shawn Stewart

11% approve of CEO

24% positive business outlook

Forward Air has an employee rating of 2.6 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forward Air employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

424 reviews
1.0
May 7, 2013

Morally bankrupt

Recommend
CEO approval
Business Outlook

Pros

Really, the only aspect I liked at FAS was the handful of decent employees. But, that was the 5%. Definitely not enough to keep me.

Cons

OMG...too many to list. Employee to employee violence. Unsafe conditions. I reported into an employer who does not empower the Management team. I was constantly undermined and never awarded the authority/autonomy to make this a great place to work. We never gave any employees a raise. We dangled FT employment as a carrot to get "more" out of employees but rarely rewarded. Top performers were given more hours, but still at a low pay rate. The supervisory staff were assigned based on "best available option" rather than actually seeking out the most qualified employees. I have never been associated with a Company so morally deplorable. I truly wish I had NEVER accepted this position.

1.0
Feb 8, 2013

Depends on the day

Recommend
CEO approval
Business Outlook

Pros

Some nice people work there who are willing to help. Really cool workers.

Cons

No one from the office seems to actually be out on the dock and see what actually happens. Most people place more freight on the contractor drivers and offer no help to them at all, only a select few people know where the freight is located at, if you need to go to the restroom you need to get a card key to be let out. Everything is scattered throughout the warehouse making it almost impossible to get to sometimes, no palletjacks and only 2 forklifts available to be able to get the drivers freight ready. Barely any room to build pallets. Almost like a maze to get a forklift through all the freight, and waste of time to be on the forklift trying to maneuver through a bunch of obstacles getting to a drivers truck when they have to be out at a certain point and time.

Viewing 418 - 420 of 424 Reviews

Glassdoor has 455 Forward Air reviews submitted anonymously by Forward Air employees. Read employee reviews and ratings on Glassdoor to decide if Forward Air is right for you.